Summary
Overview
Work history
Education
Skills
Languages
Timeline
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Hina Shahzadi

Hina Shahzadi

Northampton,Northamptonshire

Summary

A seasoned professional with expertise in leadership and strategy, organisational operations, and executive decision-making. Demonstrates proficiency in project and programme management, including planning, delivery, risk assessment, evaluation, and process optimisation. Skilled in learning and development operations with a focus on staff management and course lifecycle. Adept at utilising digital systems and automation tools such as LMS & CRM platforms to enhance operational efficiency. Committed to compliance and quality assurance within healthcare and education sectors. Engages effectively with stakeholders including healthcare professionals, vendors, faculty, and remote teams to drive collaborative success.

Overview

11
11
years of professional experience
13
13
years of post-secondary education

Work history

Director of Learning & Development Operations

MedBridge Global
Charlotte, North Carolina, USA
08.2024 - Current
  • Established organizational learning and development strategy, aligning programs with institutional goals and learner outcomes.
  • Managed Thinkific LMS, overseeing course creation, enrollment, automated workflows, learner tracking, and certification issuance.
  • Administered CRM and operational systems (HubSpot, Go High Level, Monday.com) to streamline member, faculty, and vendor onboarding and engagement.
  • Directed course development projects from conception to completion, ensuring quality, compliance, and timely delivery.
  • Implemented process automations to improve efficiency, reduce manual tasks, and enhance user experience.
  • Monitored program performance and certification completion, using insights to optimize learning initiatives.
  • Coordinated faculty and vendor relationships, managing schedules, deliverables, and performance.
  • Applied project management methodologies to standardize workflows, improve scalability, and ensure successful execution of strategic initiatives.

Production Manager

Bio-Oxime Pharmaceuticals
Faisalabad , Pakistan
01.2016 - 04.2022
  • Directed large-scale pharmaceutical production, ensuring compliance with GMP and regulatory standards.
  • Managed inventory of raw materials, packaging, and finished products, coordinating with warehouse and supply teams.
  • Supervised cross-functional production teams, improving efficiency, reducing errors, and maintaining consistent product quality.
  • Planned and monitored production schedules to meet deadlines and demand requirements.
  • Implemented process improvements and standardized workflows, increasing productivity and reducing waste.
  • Oversaw batch documentation, quality checks, and audits to ensure regulatory compliance.
  • Collaborated with QA, warehouse, and logistics teams to streamline operations and support timely distribution.

Warehouse Pharmacist

A& K Pharmaceuticals
Faisalabad, Pakistan
10.2014 - 07.2015
  • Managed inventory, verified incoming/outgoing stock, and maintained accurate records.
  • Ensured storage conditions complied with GMP and GDP standards.
  • Inspected products for labeling, batch numbers, and expiry compliance.
  • Coordinated dispatch and returns, maintaining proper documentation.
  • Supported audits and upheld regulatory compliance.
  • Trained warehouse staff on safe handling and quality procedures.

Education

Master of Science - Project Management

University of Northampton
Northampton
09.2022 - 08.2024

Master of Philosophy - Biochemistry

University of Agriculture, Faisalabad
Pakistan
09.2015 - 08.2018

Doctor of Medicine - Pharm-D

Govt. College University, Faisalabad
Pakistan
09.2009 - 04.2014

Foundation Degree in Science - FSc. (Pre-Medical)

Superior College, Faisalabad
Pakistan
09.2007 - 08.2009

Certificate of Higher Education - Matriculation (Science)

Govt. Girls Higher Secondary School, Faisalabad
Pakistan
09.2005 - 08.2007

Skills

Leadership & Strategy

  • Organizational operations, governance, scaling initiatives, and executive decision-making

Project & Program Management

  • Planning, delivery, risk assessment, evaluation, and process optimization

Learning & Development Operations

  • Staff and faculty management, course and program lifecycle, onboarding, certification tracking

Digital Systems & Automation

  • LMS & CRM platforms: Thinkific, HubSpot, Go High Level, Mondaycom
  • Marketing and communication tools: Mailchimp, Beehive, HoneyBook
  • Productivity software: MS Word, Excel, PowerPoint
  • Automation workflows for learner onboarding, vendor/faculty coordination, and operational efficiency

Compliance & Quality

  • Healthcare and education regulatory standards, quality assurance, accreditation alignment

Stakeholder Engagement

  • Collaboration with healthcare professionals, vendors, faculty, and remote teams

Languages

English
Fluent
Urdu
Native
Punjabi
Fluent

Timeline

Director of Learning & Development Operations

MedBridge Global
08.2024 - Current

Master of Science - Project Management

University of Northampton
09.2022 - 08.2024

Production Manager

Bio-Oxime Pharmaceuticals
01.2016 - 04.2022

Master of Philosophy - Biochemistry

University of Agriculture, Faisalabad
09.2015 - 08.2018

Warehouse Pharmacist

A& K Pharmaceuticals
10.2014 - 07.2015

Doctor of Medicine - Pharm-D

Govt. College University, Faisalabad
09.2009 - 04.2014

Foundation Degree in Science - FSc. (Pre-Medical)

Superior College, Faisalabad
09.2007 - 08.2009

Certificate of Higher Education - Matriculation (Science)

Govt. Girls Higher Secondary School, Faisalabad
09.2005 - 08.2007

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Hina Shahzadi