Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Hina Nisar

Karachi

Summary

Results-driven Office Manager with a proven track record in overseeing administrative operations, optimizing workflow efficiency, and ensuring seamless business functions. Adept at managing office administration, coordinating schedules, handling budgets, and supervising support staff to maintain a productive and organized work environment.

Skilled in HR administration, vendor management, financial record-keeping, and process optimization, with expertise in implementing office policies and improving operational efficiency. Proficient in Microsoft Office Suite, CRM systems, and office management software, ensuring effective communication and data management.

Recognized for strong leadership, problem-solving, and interpersonal skills, fostering a collaborative workplace culture. Experienced in liaising with senior management, vendors, and stakeholders to enhance business operations.

Seeking an Office Manager role where I can leverage my expertise in administration, operations, and team leadership to contribute to a dynamic and growing organization.

Overview

6
6
years of professional experience

Work History

Administrator

Faizan Online Acadmey
01.2022 - 07.2024
  • Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
  • Maintained personnel records and updated internal databases to support document management.
  • Managing office operations (scheduling, correspondence, document management)
  • Supervised administrative support staff members, offering guidance, feedback, and mentorship that contributed to their professional growth and development.

Communication & Customer Service Officer

Madarsa-tul-Madinah Balighaat
01.2019 - 02.2022
  • Enhanced customer satisfaction by efficiently addressing and resolving their inquiries and concerns.
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.
  • Maintained a high level of product knowledge to effectively assist customers with accurate information and recommendations.
  • Professional email and phone etiquette
  • Assisted call-in customers with questions and orders.
  • Streamlined communication between customers and internal departments for timely issue resolution.

Education

MA - Islamiat

JAMIA TUI MADINA BAHAR-E-BAGHDAD
KORANGI, KCH
01.2021

nazra tul quran

MADRASA TUL MADINA
01.2016

Skills

  • Attention to detail
  • Recordkeeping and file management
  • Data entry
  • Customer service
  • MS office
  • Documentation and reporting
  • Administrative support
  • Office administration
  • Office management
  • Time management
  • Contract processing
  • Policy writing
  • Verbal and written communication

Languages

English
Urdu

Timeline

Administrator

Faizan Online Acadmey
01.2022 - 07.2024

Communication & Customer Service Officer

Madarsa-tul-Madinah Balighaat
01.2019 - 02.2022

nazra tul quran

MADRASA TUL MADINA

MA - Islamiat

JAMIA TUI MADINA BAHAR-E-BAGHDAD
Hina Nisar