Himi Khan

• Manage the day-to-day operations of the office, ensuring a safe, organised and efficient working environment.
• Act as the first point of contact for employees, visitors and external suppliers, responding to enquiries, answering incoming calls and resolving day-to-day issues efficiently.
• Coordinate the end-to-end onboarding and offboarding process, including preparing offer letters, employment contracts, onboarding documentation, equipment and maintaining accurate employee records.
• Provide HR administrative support throughout the employee lifecycle, including managing sickness records, monitoring office attendance, responding to employee queries and maintaining HR systems.
• Support employee relations processes, including grievance procedures, return-to-work meetings and handling confidential employee matters.
• Draft and update HR policies, procedures, employment documentation and internal communications.
• Organise company events, team socials, recruitment fairs and client events from planning through to delivery.
• Coordinate business travel and accommodation bookings for employees.
• Manage office suppliers, facilities, maintenance, stationery, workplace inventory and procurement, ensuring the office is fully operational.
• Coordinate the design, sourcing and ordering of company merchandise and branded materials, including lanyards, flyers, pens, water bottles and other promotional items.
• Prepare presentations, reports and documentation to support business and People Team initiatives.
• Work closely with managers and the People Team to improve employee experience and support day-to-day business operations.

• Meeting and greeting clients at the reception and offering beverages
• Co-ordinating and proofreading administrative paperwork for clients i.e contracts and offer letters with precision and attention to details
• Providing administrative support to the negotiators with their diary management and day-to-day ad hoc operations
• Supporting the team with booking meetings and answering phone calls and qualifying clients
• Acting as the first point of contact for all communications from the offer agreed stage to the end stage
• Ordering office supplies when required and keeping the office organised and tidy
• Creating works order and processing invoices
• Organise and manage internal events, ensuring all details are meticulously handled.
• Track and drive multiple projects to completion, demonstrating exceptional organizational skills.
• Processing reference/background checks applications for clients
• Ensuring the correct safety certificates i.e PAT are in place prior to tenancy starting
• Complying with all legal lettings legislation

• Providing full administrative assistance to the team
• Diary management of necessary repairs and maintenance
• Drafting and proofreading legal paperwork, scanning, photocopying/filling documents
• Maintaining database with accurate and up to date information
• Coordinating maintenance and allocating jobs to contractors
• Get approved quotes from budgets
• Meeting and greeting clients at the reception area, acting as the first point of contact for the team
• Verifying safety certificates (PAT, EICR etc...) and all other legal documentation were up-to-date and complied with current legislation.

• Processing invoices and chasing up late payments
• Writing up contracts and ensures that all required legal documents are signed
• Resolving deposit disputes between all parties
• Organising and handling records and files of 200 properties
• Diary management of necessary repairs and maintenance

• Organising contractors for maintenance issues and liaising with landlords where applicable
• Keeping database up to date on spreadsheets and internal system
• Ensuring office is kept organised and tidy
• Greet clients at the door and offer beverages
• Organising company events and booking meetings

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• Drafting administrative paperwork including contracts and offers
• Keeping a handle on all invoices, accounts, chasing completion monies
• Provide diary management to negotiators with viewings and meetings
• Support all departments with multiple projects for a smooth running of business operations.