Summary
Overview
Work History
Education
Skills
Certification
Interests
Timeline
Generic
Himavarsha Nekhar

Himavarsha Nekhar

Ilford

Summary

I Possess extensive experience as an Inventory Expert, having worked in the insurance domain as a manual analyst and system engineer. Currently employed at RGIS in the UK, I have successfully collaborated with cross- functional teams to optimize inventory levels, resulting in a 15% reduction in surplus goods. At BURGER KING UK, I served as an Acting Shift Manager, where I proactively conceptualized and implemented strategies to improve customer satisfaction, yielding a notable 20% increase in positive customer feedback. During my tenure at Tata Consultancy Services, I conducted comprehensive requirements and gap analysis to translate system functionality needs into well-defined documentation. I successfully implemented a new claims processing system, resulting in a 20% reduction in processing time and improved client satisfaction. I also played a pivotal role in user acceptability testing (UAT) to ensure system modifications aligned with business objectives and supported efficient insurance procedures. Through system integration initiatives, I enhanced data accuracy and reduced data entry mistakes while championing Agile testing methodologies.I have gained knowledge in strategic management, leadership development, marketing analysis, business intelligence, and research methods. I have also acquired certifications in creative writing, freelance content writing, data science, and digital marketing. With my skills in insurance, business requirements analysis, user stories, documentation, data analytics, user acceptance testing, and business process analysis, I am well-equipped to excel in a business analyst role.

Overview

5
5
years of professional experience
8
8
years of post-secondary education
5
5
Certifications

Work History

Inventory Expert

RGIS
London
07.2022 - Current
  • Utilised cross-functional teams to optimise inventory levels, 15% decreasing the amount of surplus goods held while maintaining excellent customer satisfaction levels
  • Data analysis and report generation were performed to discover trends and opportunities for improvement in inventory management practises
  • Led and coordinated extensive stock-taking operations across several departments to ensure accurate inventory records and minimise errors
  • Increased sales income by assuring product availability and minimising stockouts through smart inventory management practises
  • Recognised with the "Inventory Expert Award" for continuously attaining high accuracy rates and maintaining ideal inventory levels.

Acting Shift Manager

BURGER KING UK
London
09.2021 - 07.2022
  • Customer satisfaction efforts were conceptualised and implemented, resulting in a 20% increase in positive customer feedback
  • Inventory management strategies were implemented, resulting in a 15% cost savings by minimising waste and optimising stock levels
  • Increased sales by analysing sales data and spotting trends, which allowed for targeted menu changes and promotions
  • Led training classes for new recruits to improve their understanding of restaurant operations and customer service best practises.

Fs Manual Analyst

Tata Consultancy Services
Kolkata
06.2019 - 08.2021
  • Conducted requirements analysis and gap analysis to discover system functionality needs and translate them into formal requirements documentation
  • Developed SQL queries and conducted data analysis to uncover insights and enhance corporate decision-making
  • Collaboration with business users, underwriters, and claims processors to identify their pain spots and offer system solutions to alleviate them
  • Created and implemented a new claims processing system, which resulted in a 20% decrease in claims processing time and boosted client satisfaction
  • Led end-to-end testing operations such as test planning, test case design, execution, and defect tracking, assuring quality assurance and compliance with business objectives
  • Improved project visibility and progress tracking by using Agile project management tools, such as Jira, to track user stories, tasks, and sprint progress.

Assistant System Engineer

Tata Consultancy Services
Kolkata
06.2018 - 06.2019
  • Led and participated in user acceptability testing (UAT) to ensure that system modifications met business objectives and supported efficient insurance procedures
  • Drove system integration initiatives to enable data exchange between insurance systems, improving data accuracy and reducing data entry errors
  • To guarantee proper implementation of business rules, detailed documentation was created and maintained, including business requirements, use cases, and test cases
  • Developed system integration projects to facilitate data sharing between insurance systems, hence enhancing data accuracy and minimising data entry mistakes
  • Streamlined the development and testing process by implementing Agile testing methodologies, resulting in a 20% reduction in system defects and improved overall system quality.

Education

Master of Science - Business

Northumbria University
09.2021 - 06.2023

Bachelors of Technology - Electronics And Communications Engineering

JNTUA
Anantapur,India
06.2014 - 05.2018

Intermediate - Mathematics,Physics, & Chemistry

Sri Chaithanya Jr.College
Kurnool,India
06.2012 - 05.2014

Skills

Jiraundefined

Certification

Certificate B & C in National Cadet corps

Interests

Cooking

Travelling

Trekking

Timeline

Inventory Expert

RGIS
07.2022 - Current

Master of Science - Business

Northumbria University
09.2021 - 06.2023

Acting Shift Manager

BURGER KING UK
09.2021 - 07.2022

Freelance content writing workshop - MyCaptain

08-2021

Digital Marketing - MyCaptain

05-2021

Creative writing workshop - MyCaptain

05-2021

Microsoft Professional Program in Data Science - Social Prachar

08-2020

Fs Manual Analyst

Tata Consultancy Services
06.2019 - 08.2021

Certificate B & C in National Cadet corps

11-2018

Assistant System Engineer

Tata Consultancy Services
06.2018 - 06.2019

Bachelors of Technology - Electronics And Communications Engineering

JNTUA
06.2014 - 05.2018

Intermediate - Mathematics,Physics, & Chemistry

Sri Chaithanya Jr.College
06.2012 - 05.2014
Himavarsha Nekhar