Himansu Moradiya
London,England
Summary
Experienced and customer-focused Waiter with proven expertise in delivering exceptional dining experiences in fast-paced restaurant environments. Skilled in taking orders accurately, serving food and beverages, handling cash and card payments, and resolving customer requests professionally. Known for excellent communication, teamwork, and the ability to remain calm under pressure while maintaining high standards of service. Dedicated to providing outstanding hospitality and contributing to the success of the restaurant.
Overview
1
1
year of professional experience
Work History
Waiter
The Ponsbourne Pods
Hertfordshire
01.2023 - 04.2023
- Welcomed guests and took food and beverage orders, ensuring prompt and accurate service for a positive dining experience.
- Resolved customer enquiries and complaints professionally, contributing to a positive dining atmosphere.
- Worked closely with kitchen staff to ensure timely and accurate meal service.
- Set up and cleared dining areas, upholding high cleanliness standards to enhance guest satisfaction.
- Followed food hygiene, health, and safety procedures at all times.
- Luxury hotel
Waiter / Front of House
Mumbai Square Restaurant
Aldgate, London
01.2022 - 01.2023
- Took food and drink orders accurately, ensuring seamless operation using restaurant's ordering system.
- Served Indian cuisine and beverages promptly, contributing to high customer satisfaction and repeat business.
- Welcomed and seated customers, delivering friendly and professional service to enhance dining experience.
- Worked closely with kitchen and bar staff to ensure timely service.
- Maintained cleanliness and presentation of dining areas in line with food hygiene standards.
- Handled cash and card payments, processed bills, and balanced tills.
Education
Master's degree - MSC project management
Ravensbourne University London
City of london07-2026
Bachelor's degree - Business Administration
Skills
- Customer Service Excellence
- Food & Beverage Service
- Order Taking & POS Systems
- Cash Handling & Payment Processing
- Table Setup & Service
- Guest Relations
- Communication Skills
- Food Safety & Hygiene Awareness
Language
English
Hindi
Timeline
Waiter
The Ponsbourne Pods
01.2023 - 04.2023
Waiter / Front of House
Mumbai Square Restaurant
01.2022 - 01.2023
Master's degree - MSC project management
Ravensbourne University London