Himanshu Goyal
BRISTOL,UNITED KINGDOM
Summary
Enthusiastic and customer-focused Retail Assistant with strong experience in delivering excellent service in fast-paced retail environments. Currently working at Primark, developing expertise in sales, merchandising, and customer interaction. Passionate about technology and eager to bring strong product knowledge, communication, and service skills to Samsung's retail team.
Overview
3
3
years of professional experience
3
3
years of post-secondary education
Work history
Retail assistant
Primark
Bristol, Bristol
05.2025 - 11.2025
- Delivered friendly, efficient service to over 100+ customers per day.
- Supported team in maintaining store displays and visual standards.
- Resolved customer queries and complaints with professionalism.
- Handled POS transactions accurately and efficiently.
- Assisted in restocking and ensuring product availability.
- Worked collaboratively with colleagues to meet daily sales targets.
Sales and customer service representative
Goyal Electronics
Sangaria, India
01.2023 - 02.2025
- Adapted to changing work schedules flexibly; provided consistent performance.
- Handled cash transactions accurately, ensuring financial accountability.
- Assisted in pricing strategy, visual merchandising, and in-store promotions.
- Prepared daily sales reports and submitted performance metrics.
- Support team members during peak hours to ensure smooth operations.
- Proven track record in boosting store revenue, including 30% increase during time at company.
- Sales Performance and Revenue growth, 04/2024, exceeded quarterly sales targets by 15%.
Education
Bachelor of Science - Mathematics
Maharaja Ganga Singh University
Bikaner, Rajasthan 07.2017 - 06.2020
Skills
- Customer Service & Engagement
- Sales & Product Demonstration
- Store Standards & Visual Merchandising
- Meeting and exceeding sales targets
- Cross selling and Upselling
- Technical support (basic troubleshooting)
- Multitasking in busy environment
- Health and safety awareness
Languages
English
Fluent
Accomplishments
Delivered exceptional customer service and consistently received positive feedback from customers and managers. Achieved and exceeded sales targets through effective product recommendations and upselling. Maintained high store presentation standards, ensured smooth daily operations, and supported new product launches. Recognized for reliability, teamwork, and quick adaptability to new technologies and POS systems in a fast-paced retail environment.
Timeline
Retail assistant
Primark
05.2025 - 11.2025
Sales and customer service representative
Goyal Electronics
01.2023 - 02.2025
Bachelor of Science - Mathematics
Maharaja Ganga Singh University
07.2017 - 06.2020