Summary
Overview
Work history
Education
Skills
Timeline
Generic
Hilda Dashtmiani

Hilda Dashtmiani

Birmingham,West Midlands

Summary

Detail-oriented university student with experience in luxury retail, postal services, and food service. Delivered exceptional customer service, achieved sales targets, and handled financial transactions accurately. Developed strong communication, teamwork, and problem-solving skills, contributing positively to team performance in high-pressure environments.

Overview

5
5
years of professional experience

Work history

Retail sales associate

Tapestry
Birmingham
2025.11 - Current

Working as a Sales Associate for tapestry i delivered exceptional customer service in a luxury retail environment while driving sales and building lasting client relationships. I consistently met and exceeded individual and store targets through effective product knowledge, personalized styling recommendations, and strong communication skills. Maintained high visual merchandising standards in line with brand guidelines, supported inventory management and stock replenishment, processed transactions accurately using POS systems, and handled customer queries and returns professionally to ensure a seamless and premium shopping experience.

Server

broadlane chippy
Birmingham
2021.02 - 2025.02
  • My role in this job requires many skills to deliver the best service possible. An example is communicating well with customers to ensure the product they want will be delivered to them with high standards. Not only that but to ensure that they are being heard regarding any complaints and that the best support I can provide is given for both sides to be happy.
  • I believe teamwork is essential for things to run smoothly; working as a team enables everything to occur faster and smoother, e.g., cleaning, packing orders, setting up the store, etc.
  • Being able to work well under pressure is a skill that I've acquired with my time spent at Broadlane chippy. I ensure the food is of high standards and aligns with the customers' needs while working fast; getting everything done while keeping the workplace as neat as possible to avoid getting in the way of my coworkers is something I always aim for.
  • After working at Broadlane chippy for 4+ years, my time management skills have improved drastically, allowing me to show up on time and have a balanced, enabling me to focus on my schoolwork, personal life, and work.

Education

BSc (Hons) Psychology - psychology

University of Wolverhampton
Wolverhampton
2023.09 -

Skills

  • Customer Service Excellence
  • Sales & Target Achievement
  • Client Relationship Building
  • POS & Payment Processing Systems
  • Communication & Interpersonal Skills
  • Teamwork & Collaboration
  • Time Management & Prioritisation
  • Ability to Work Under Pressure
  • Conflict Resolution & Complaint Handling
  • Merchandising & Visual Standards
  • Adaptability & Fast Learning
  • Problem Solving

Timeline

Retail sales associate

Tapestry
2025.11 - Current

BSc (Hons) Psychology - psychology

University of Wolverhampton
2023.09 -

Server

broadlane chippy
2021.02 - 2025.02
Hilda Dashtmiani