Summary
Overview
Work history
Education
Skills
Timeline
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Hilda Jacob

Hilda Jacob

Batley,England

Summary

Forward-thinking HR leader with proven record in improving personnel management strategies to enhance workforce morale and performance. Astute HR Administrator with extensive experience developing improved corporate policy and strategy. Adept in motivating high-performing, compliant HR, payroll and recruitment teams. Aids smooth business operations through successful implementation of key process improvements.

Overview

3
3
years of professional experience
7
7
years of post-secondary education

Work history

HR administrator

TAILORED CARE SERVICES LTD
Wakefield, Wakefield
02.2024 - Current
  • Maintained precise, detailed staff and company records for thorough reference.
  • Held company-wide town hall meetings to convey updates.
  • Updated HR policies and documentation in line with legislative developments and GDPR requirements to ensure compliance.
  • Created, advertised, approved and closed 6 job requisitions in one week.
  • Generated starter documentation 1 days after formal offer, on average.
  • Used staff survey findings to implement enhanced working conditions and practices.
  • Thoroughly vetted employees' qualifications, licenses and certifications, including upcoming renewals.
  • Performed exit interviews, gaining useful insights to improve employee retention rates.
  • Provided strategic direction for human resources management team.
  • Improved business HR policies by guiding and collaborating with managers.
  • Conducted workforce planning and benchmarking to meet company needs.
  • Assessed new staff eligibility through rigorous reference and right-to-work checks.

HR coordinator

Harpur Center
Bedford, Central Bedfordshire
01.2023 - 01.2024
  • Answered questions from employees regarding health benefits and retirement plan options.
  • Conducted workforce planning and benchmarking to meet company needs.
  • Used staff survey findings to implement enhanced working conditions and practices.
  • Oversaw job fairs to bring in local talent for long-term and seasonal positions.
  • Collaborated with entire human resource department to discuss new ways to recruit top talent.
  • Advised employees of maternity and paternity rights and processed leave requests.
  • Led annual salary reviews, talent reviews, succession planning and performance management.
  • Created succession plans and promotion paths for staff.
  • Coordinated end-to-end recruitment processes for successful talent acquisition.
  • Provided strategic direction for human resources management team.

HR assistant ( Internship)

Affinity Trust
Luton, Herefordshire
02.2021 - 12.2022
  • Monitored and updated stock levels and inventory databases.
  • Completed duties to deliver on targets with accuracy and efficiency.
  • Handled high volume calls to address customer inquiries and concerns.
  • Delivered services to customer locations within target timeframes.
  • Increased customer satisfaction by resolving issues.
  • Successfully delivered on tasks within tight deadlines.

Education

Master of Business Administration - Business Administration

University of Bedfordshire
Luton
01.2020 - 11.2022

Diploma in Accounting with Computer Application - Bachelor of Commerce

Calicut University
Coimbatore , India
06.2019 - 12.2019

Bachelor of Arts - Bcom with Computer Application

Bharathiyar University
Coimbatore,India
06.2015 - 04.2019

Skills

  • Payroll control
  • Change management
  • Microsoft Office
  • Performance management
  • Recruitment
  • Employment contracts
  • Statistical reporting
  • Hiring and training
  • Staff development
  • Marketing
  • Communication skills
  • Problem-solving
  • Leadership
  • Accounting
  • Payroll administration

Timeline

HR administrator

TAILORED CARE SERVICES LTD
02.2024 - Current

HR coordinator

Harpur Center
01.2023 - 01.2024

HR assistant ( Internship)

Affinity Trust
02.2021 - 12.2022

Master of Business Administration - Business Administration

University of Bedfordshire
01.2020 - 11.2022

Diploma in Accounting with Computer Application - Bachelor of Commerce

Calicut University
06.2019 - 12.2019

Bachelor of Arts - Bcom with Computer Application

Bharathiyar University
06.2015 - 04.2019
Hilda Jacob