Hilary Lane

Looking after 12 schools to ensure that they deliver freshly prepared meals daily with trained team members supporting all aspects of the daily duties.

Trains and develops staff through structured recruitment and onboarding.

Follows budget limits for food and staffing every shift.

Maintains health and safety and food safety standards at all times.

Coordinates client updates with classroom lessons on healthy eating.

Carried out Quarterly Company audits to verify compliance and records.

Reviewed risk assessments and checked controls against current working conditions.

Investigated accidents and near misses to identify causes and actions.

Managed relief staff rotas to keep each unit correctly staffed.

• Allocated relief coverage to support required jobs across all units.

• Trained junior staff on daily tasks to improve kitchen efficiency at pace.
• Coached open communication routines to boost morale across shift teams.
• Supported a positive kitchen environment to strengthen cohesion and motivation daily.
• Followed budget limits while keeping high-quality menu offerings consistent each shift.
• Maintained health and food safety standards across all prep, storage, and service.
• Coordinated updates with management and clients to keep expectations aligned.

Cook dishes and operate the call order system for night service.

Handle cash payments and complete end-of-shift cashing up.

• Process night call orders to keep service running smoothly.

Responsible for the everyday running of the entire business, including staff rotas, stock, training, recruitment, designing menus, general upkeep of the business and property, quality control and presentation, public relations. Planning and implication of marketing initiatives, liaison with local groups and businesses with a view to increasing sales and turnover.

Gained experience as trainee chef and supported daily kitchen service activities.

Assisted with station prep and cooking after promotion to assistant chef.

Achieved HCIMA in 1999 and managed hospitality operations as manager.