Angela
London
Summary
Detail-oriented administrative professional with superb people-skills and public relations experience. Business-savvy with excellent decision-making skills.
Overview
13
13
years of professional experience
Work History
Executive Assistant (Hybrid Role)
ITC Staffing
11.2022 - 04.2024
- Implemented time-saving solutions that significantly reduced meeting preparation times through efficient resource allocation.
- Updated and maintained confidential databases and records.
- Handled logistics, catering, agendas and travel arrangements for meeting and event planning for board of directors, president and executive vice president.
- Screened calls and emails and responded accordingly to support executive correspondence.
- Screened personal and business calls and directed to appropriate party.
- Aided in the recruitment process by screening resumes, scheduling interviews, and assisting with candidate selection.
- Organized and coordinated conferences and monthly meetings.
Executive Assistant ( Maternity Cover)
Publics
10.2021 - 11.2022
- Managed mail and both incoming and outgoing correspondence, mail, email and faxes.
- Processed travel expenses and reimbursements for executive team and senior management group.
- Answered high volume of phone calls and email inquiries.
- Handled confidential and sensitive information with discretion and tact.
- Served as a liaison between departments to facilitate effective communication throughout the company.
Members Admistrator
The Naval Club
11.2016 - 09.2021
- Resolved problems, improved operations and provided exceptional service.
- Proven ability to develop and implement creative solutions to complex problems.
- Learned and adapted quickly to new technology and software applications.
- Worked well in a team setting, providing support and guidance.
- Delivered services to customer locations within specific timeframes.
- Excellent communication skills, both verbal and written.
- Identified issues, analyzed information and provided solutions to problems.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Receptionist
The Naval Club
08.2013 - 11.2016
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Kept reception area clean and neat to give visitors positive first impression.
- Confirmed appointments, communicated with clients, and updated client records.
Waiter
The Naval Club
09.2011 - 08.2013
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
- Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Education
GCSEs/Brevet -
College Victor Hugo
FranceA-Levels/Baccalauréat -
Lycee Paul Eluard
France Skills
Problem solving skills
Customer Focused
Fluent in French and English
Timeline
Executive Assistant (Hybrid Role)
ITC Staffing
11.2022 - 04.2024
Executive Assistant ( Maternity Cover)
Publics
10.2021 - 11.2022
Members Admistrator
The Naval Club
11.2016 - 09.2021
Receptionist
The Naval Club
08.2013 - 11.2016
Waiter
The Naval Club
09.2011 - 08.2013
GCSEs/Brevet -
College Victor Hugo
A-Levels/Baccalauréat -
Lycee Paul Eluard
Similar Profiles
Aaliya ZaheerAaliya Zaheer
HR Associate at ITC Rajputana, ITC HotelsHR Associate at ITC Rajputana, ITC Hotels
Dr. Triparna DasDr. Triparna Das
Post Doctoral Fellow in Tobacco Department at ITC Life Sciences and Technology Centre (ITC Limited)Post Doctoral Fellow in Tobacco Department at ITC Life Sciences and Technology Centre (ITC Limited)
AMARDEEP AMARDEEP null
Sales Executive at ITC Maurya ( ITC HOTELS LTD )Sales Executive at ITC Maurya ( ITC HOTELS LTD )
Mohammed Zia ShaheenMohammed Zia Shaheen
Founder & Principal Consultant at Loop Media-Social Media AgencyFounder & Principal Consultant at Loop Media-Social Media Agency
Ryan ThomasRyan Thomas
Payroll Manager and Office Assistant at Running Hare Restaurants LtdPayroll Manager and Office Assistant at Running Hare Restaurants Ltd