Energetic employee well-versed in strong communication and organisation skills. Seeks solutions to problems and applies extensive analytical knowledge to findings. Adept at multi-tasking, leading group discussions and managing projects.
Overview
10
10
years of professional experience
10
10
years of post-secondary education
Work history
Assistant Manager - Investment
National Insurance Trust Fund (NITF)
Colombo, Sri Lanka
2022.08 - 2023.09
Ensure proper investment of excess funds to yield a higher return as per the NITF Act and the investment policy and periodically review the Investment Policy
Private tutor
Self Employed
Panadura, Sri Lanka
2015.05 - 2022.12
Created comprehensive supporting resources, aiding swift progress in line with educational aspirations.
Produced detailed progress reports, enabling continued development monitoring against learning objectives.
Collaborated with students to create strategic, achievable learning schemes, aiding achievement of desired goals.
Offered distanced learning during COVID-10 pandemic through Zoom.
Planned lessons to target subject weaknesses and build skills within strengths.
Achieved proven improvements and high exam success rates, resulting in excellent student feedback.
Set clear targets and delivered feedback to achieve student goals.
Customised tutoring to suit individual competencies, enabling paced academic progression.
Tracked student progress through regular assessments, promptly addressing knowledge and skills gaps.
Maximised student retention by providing stimulating learning experiences tailored to individual needs.
Utilised innovative methods to illustrate core concepts, implementing technological, visual and auditory instructional tools.
Built strong and trusting rapport with students, caregivers and school faculty to drive awareness of services and encourage referrals.
Provided constructive feedback for each tutoring session to evaluate student performance and determine future needs.
Assistant Manager - Research & Analysis
National Insurance Trust Fund (NITF)
Colombo, Sri Lanka
2021.10 - 2022.07
Coordination and formulation of NITF Corporate Plan
Formulation of NITF Annual Report
Coordinated management and External Auditors
Motivated management and staff teams to consistently deliver high quality, customer-focused service.
Assistant Manager - Revenue
National Insurance Trust Fund (NITF)
, Sri Lanka
2020.02 - 2021.09
Ensure timely collection of monthly Agrahara premium and all other premiums in respect of all schemes
Acted as point of contact and escalation for complex customer queries.
Oversaw daily operations of store, including inventory and supply restocking, cash-handling and assisting customers.
Motivated management and staff teams to consistently deliver high quality, customer-focused service.
Assistant Manager - Internal Audit
National Insurance Trust Fund (NITF)
Colombo, Sri Lanka
2015.03 - 2020.01
Supervise and support for audit of investment and income
Oversaw daily operations of store, including inventory and supply restocking, cash-handling and assisting customers.
Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
Initiated inventory control measures to manage and replenish stock, maintain costs and meet customer demands.
Motivated management and staff teams to consistently deliver high quality, customer-focused service.
Enforced company policies and guidelines for all employees.
Addressed customer issues calmly and professionally, delivering quick, successful resolutions.
Demonstrated conflict management strategies when handling heated discussions between staff and customers.
Evaluated and tracked staff to aid manager conduct performance reviews.
Assistant Manager - Finance
National Insurance Trust Fund (NITF)
Colombo, Sri Lanka
2013.07 - 2015.02
Supervise preparation of Bank reconciliation of all bank accounts
Replenished stock and processed deliveries to maximise product availability.
Forecasted sales trends to plan team resourcing.
Analysed reporting to reconcile transactions, accounts and ledgers.
Carried out day-to-day duties accurately and efficiently.
Netball Team player, 01/01/00, 04/01/02, Sri Sumangala Girls' School, Panadura, Sri Lanka Member of Dhamma School debate team, 01/01/01, 12/01/01, Dhamma School, Panadura, Sri Lanka