Hevin Ornek
London,Islington
Summary
Final-year physiotherapy student due to graduate in June 2026, with placement experience across emergency care, neurology (including paediatrics), musculoskeletal outpatients, ITU/surgical, and renal and urology settings. These placements have enabled to develop confidence in managing a supervised caseload, prioritising patients appropriately, and delivering treatment plans guided by current evidence. A strong understanding of professional standards, safe practice, and the value of reflective learning in supporting clinical reasoning. Currently seeking a physiotherapy role within the NHS where I can further develop skills and contribute effectively to patient-centred care.
Overview
2
2
years of professional experience
Work history
Barista
The Olive Bakery
Harringay, Haringey
2025.01 - 2025.11
- Ensured customer satisfaction by providing top-quality coffee and beverages.
- Exhibited knowledge of various coffee blends for enhanced customer experience.
- Maintained cleanliness of the café area whilst preparing orders.
- Upheld excellent relationships with regular clients fostering loyalty and repeat business.
- Performed cash handling duties accurately to maintain financial integrity.
- Addressed any customer complaints or issues promptly, ensuring customer satisfaction.
- Provided a welcoming atmosphere to customers, promoting return visits.
- Collaborated with team members during busy periods improving workflow efficiency.
- Streamlined order taking process, reducing wait times for customers' convenience.
- Trained new staff members on café operations, fostering teamwork and consistency.
Cafe Waitress
Boulangerie Bon Matin
Crouch End, Haringey
2024.04 - 2024.09
- Took customer orders promptly, noting down specific requirements and communicating with kitchen teams.
- Maintained spotlessly clean dining environments for continued best hygiene standards.
- Resolved customer queries calmly, working with management to achieve positive outcomes.
- Maximised table turnover by assisting in setting up and clearing down tables to enable prompt readiness for next service.
- Rotated stock in temperature-controlled storage areas for safe food service.
- Served food and beverages to customers in line with prescribed portioning and presentation standards.
- Boosted sales by suggestively selling sides, drinks and desserts.
- Provided friendly, courteous service, maximising positive customer satisfaction ratings.
- Resolved guest complaints promptly and professionally, notifying restaurant management of concerns.
- Assisted customers with menu selection, offering knowledge of current special dishes and personal recommendations to build rapport.
- Provided menu and offered recommendations to complement dining experience.
- Greeted and escorted guests to tables.
- Informed kitchen staff regarding order and requirements.
- Attended tables regularly to check customer needs were met, promptly processing additional food and drink orders.
- Trained new wait staff to deliver quality service and uphold brand standards.
- Maintained bar stocks, replenishing daily as necessary.
Cashier
Finsbury Food Market
Finsbury, Islington
2023.11 - 2024.03
- Processed payments swiftly for improved customer experience.
- Kept up-to-date with store promotions to provide accurate information to customers.
- Assisted customers with enquiries to enhance their shopping experience.
- Maintained clean and organised workspace to ensure efficient service.
- Managed queue effectively during peak hours for seamless checkout process.
- Collaborated closely with store management for daily operations success.
- Identified counterfeit notes whilst handling cash, ensuring financial security.
- Took initiative in restocking shelves during downtime, enhancing product availability.
- Greeted each customer warmly, creating a friendly shopping environment.
- Handled returns and exchanges following company policies, resulting in satisfied customers.
- Resolved customer complaints professionally leading to higher retention rates.
Restaurant Waitress
Atlantic Fish Bar
Leyton, Waltham Forest
2023.11 - 2024.02
- Kept guest tables neat and tidy by regularly clearing away dirty dishes and used glasses and wiping down surfaces.
- Served meals and drinks with professionalism and skill, maintaining high presentation and quality standards.
- Created friendly, welcoming atmosphere to encourage positive guest experiences, prolonging visits to increase profitability.
- Performed bar closing duties, thoroughly cleaning, sanitising and replenishing stock.
- Provided friendly, courteous service, maximising positive customer satisfaction ratings.
- Regularly communicated with kitchen and bar staff to maintain smooth front of house operations, minimising potential service delays.
- Assisted customers with menu selection, offering knowledge of current special dishes and personal recommendations to build rapport.
- Trained new wait staff to deliver quality service and uphold brand standards.
- Thoroughly cleaned dining areas, waiting areas and bathrooms to maintain guest comfort and hygiene.
- Quickly and clearly communicated dining orders to kitchen staff, directing attention to special requests.
- Arranged tables and set up linens and silverware in preparation for guests.
- Assisted waiters during big events and functions to preserve smooth workflow.
- Maintained bar stocks, replenishing daily as necessary.
Education
Bachelor of Science - Physiotherapy
University of Greenwich
London, ENG 2023.09 -
GCSEs - Biology,chemistry,physics,english language and litterature,maths,religous studies,pe,geography,food
Highgate Wood Secondary School
London, ENG 2016.09 - 2021.06
A-Levels - Applied science,turkish,sociology
Highgate Wood Sixth Form
Crouch End, Haringey 2021.09 - 2023.06
CPD Credits - Sports taping course
ProActive
London 2025.11 - 2025.11
FIFA Diploma in Football Medicine - FIFA Diploma in Football Medicine
FIFA Diploma in Football Medicine
London 2025.10 - 2025.10
Level 2 Award in Understanding Mental Wellbeing - Mental Wellbeing
Royal Society of Public Health
London 2025.11 - 2025.11
8 Hours CPD Credit - Kinesiology Taping
Proactive
London 2026.02 - 2026.02
Foundation in Dry Needling - Foundation in Dry Needling
Proactive
London 2026.02 - 2026.02
Pilates Instructor Course - Pilates
Future Fit
London 2026.01 -
Placement - Physiotherapy Student
Lewisham and Greenwich Trust
London 2024.06 - 2024.07
Placement - Physiotherapy Student
Kaleidoscope Paediatrics center
London 2025.01 - 2025.02
Placement - MSK Outpatient
Clearcut Physiotherapy
London 2025.04 - 2025.05
Placement - ITU and Surgery
Dartford and GraveshamTrust
London 2025.11 - 2025.12
Placement - Renal and Urology
Guys and ST Thomas's Hospital
London 2026.02 -
Skills
- Encouraging healthy lifestyle
- Empathy and understanding
- Matwork exercises expertise
- Knowledge of pilates apparatus
- Patience and persistence
- Posture correction methods
- Calm under pressure
- Problem-solving
- Communication skills
- Public speaking
- Team building
- Strategic planning
- Leadership
- Public Relations
- Speciality coffee brewing
- Barista equipment maintenance
- Patience and tolerance
- Reliability in peak hours
- Staff training capabilities
- Cleaning procedures competence
- Order taking proficiency
- Beverage preparation knowledge
- Stock rotation practices
- Hygiene regulations compliance
- Resilient under pressure
- Food service equipment use
- Patience and composure
- Time management mastery
- Verbal communication
- Multidisciplinary teamwork
Languages
English
Fluent
Turkish
Fluent
Kurdish
Fluent
Personal Information
Education
Current
Languages
3,6,6
Accomplishments
Competed in Taekwondo and swimming from a young age, developing discipline, commitment, and a strong work ethic.
Affiliations
- Regularly practice Pilates and attend the gym, maintaining personal fitness and promoting physical wellbeing.
Timeline
8 Hours CPD Credit - Kinesiology Taping
Proactive
2026.02 - 2026.02
Foundation in Dry Needling - Foundation in Dry Needling
Proactive
2026.02 - 2026.02
Placement - Renal and Urology
Guys and ST Thomas's Hospital
2026.02 -
Pilates Instructor Course - Pilates
Future Fit
2026.01 -
CPD Credits - Sports taping course
ProActive
2025.11 - 2025.11
Level 2 Award in Understanding Mental Wellbeing - Mental Wellbeing
Royal Society of Public Health
2025.11 - 2025.11
Placement - ITU and Surgery
Dartford and GraveshamTrust
2025.11 - 2025.12
FIFA Diploma in Football Medicine - FIFA Diploma in Football Medicine
FIFA Diploma in Football Medicine
2025.10 - 2025.10
Placement - MSK Outpatient
Clearcut Physiotherapy
2025.04 - 2025.05
Placement - Physiotherapy Student
Kaleidoscope Paediatrics center
2025.01 - 2025.02
Barista
The Olive Bakery
2025.01 - 2025.11
Placement - Physiotherapy Student
Lewisham and Greenwich Trust
2024.06 - 2024.07
Cafe Waitress
Boulangerie Bon Matin
2024.04 - 2024.09
Cashier
Finsbury Food Market
2023.11 - 2024.03
Restaurant Waitress
Atlantic Fish Bar
2023.11 - 2024.02
Bachelor of Science - Physiotherapy
University of Greenwich
2023.09 -
A-Levels - Applied science,turkish,sociology
Highgate Wood Sixth Form
2021.09 - 2023.06
GCSEs - Biology,chemistry,physics,english language and litterature,maths,religous studies,pe,geography,food
Highgate Wood Secondary School
2016.09 - 2021.06