Hetvi Naik
London
Summary
Responsible and organized individual, with demonstrate talent for improving customer service. Seeking to apply my abilities and enthusiasm to a suitable role.
Overview
6
6
years of professional experience
7
7
years of post-secondary education
1
1
Certification
Work history
Phlebotomist
SRL Diagnostics Pvt Ltd
Surat
2020.08 - 2023.01
- Collected blood samples from patients aged over 12 and labelled them with correct name, date of birth, and gender.
- Followed infection control and health and safety procedures diligently.
- Identified patients correctly and obtained informed consent.
- Explained procedures clearly to help reduce patient anxiety.
- Supported patients who were nervous, unwell, or have difficult veins.
- Observed patients during and after blood draws for any adverse reactions like fainting or dizziness.
- Collaborated closely with doctors, nurses, and healthcare assistants.
- Accurately recorded patient information in accordance with protocols.
Laboratory Technician
Tajagna Healthcare, Neysarge Hospital
Bardoli
2017.07 - 2019.02
- Collected biological and chemical samples for analysis, ensuring correct patient labelling.
- Assisted in performing routine and specialised laboratory tests following established procedures.
- Supported maintenance of laboratory instruments such as microscopes and spectrophotometers.
- Documented test results accurately and communicated findings to senior medical professionals.
- Ensured cleanliness of laboratory and adhered to waste disposal and safety protocols.
- Monitored laboratory supplies and reagents, confirming adequate stock levels.
- Contributed to quality control procedures to validate reliability and accuracy of laboratory results.
Education
MSc - Healthcare Leadership
BPP University
London 2023.01 - 2024.01
BSc - Microbiology
Uka Tarsadia University
India 2014.01 - 2020.01
Certificate of Higher Education - Science
Gujarat Secondary and Higher Secondary Education Board
INDIA /2013 - /2014
Skills
- Organization
- Communication and interpersonal
- Time management
- Team work
- IT Skills
- Multitasking
Certification
- Certificate of attending theory and dry laboratory phlebotomy course. (UK)
- Diploma in Medical Laboratory Technician
- Phlebotomist Training Certificate (NABL Accredited) (INDIA)
- Internship — Shree Sardar Smarak Hospital
- Premaster’s in Business & Management
- International Conference (Attendee/Volunteer)
Languages
Gujarati
Native
Hindi
Native
English
Fluent
Affiliations
- Listening music, dancing, travelling.
Strength
Leadership, Creativity, Problem solving.
Nationality
INDIAN
References
References available upon request.
Timeline
MSc - Healthcare Leadership
BPP University
2023.01 - 2024.01
Phlebotomist
SRL Diagnostics Pvt Ltd
2020.08 - 2023.01
Laboratory Technician
Tajagna Healthcare, Neysarge Hospital
2017.07 - 2019.02
BSc - Microbiology
Uka Tarsadia University
2014.01 - 2020.01
Certificate of Higher Education - Science
Gujarat Secondary and Higher Secondary Education Board
/2013 - /2014