HETVI BHAVSAR

• Entered data, generated report, and produced tracking documents.
• Gathered and organized materials to support operations.
• Accurately log, track, and manage detailed records of incoming and outgoing repair items, ensuring traceability and compliance.
• Handle diverse customer inquiries professionally via phone, email, and in person, demonstrating excellent interpersonal skills.
• Utilise multiple information platforms for cross-referencing and data management, ensuring consistency and accuracy.
• Coordinate the packaging and dispatching of items efficiently, adhering to quality standards and timelines.
• Maintain an organised and clean workspace to support smooth administrative operations.
• Collaborate with team members to align resources and prioritise tasks effectively, ensuring operational goals are met.
• Provide front-desk support by welcoming and assisting customers with their needs in a courteous and professional manner.
• Perform additional administrative duties, such as organising records and assisting with scheduling, to support team efficiency.

Handle high-volume customer interactions in a fast-paced environment

• Provide excellent customer service by greeting customers, taking their orders, and accurately processing transactions.
• Operate the cash register and handle cash transactions with accuracy.
• Collaborate with fellow crew members and supervisors to ensure smooth operations and timely service.
• Assist with drive-thru operations, including taking orders and delivering them to customers.
• Upsell and promote additional menu items to enhance the customer experience and contribute to sales goals.
• Follow McDonald's policies and procedures to maintain a safe and secure workplace.
• Maintain a positive and professional attitude while interacting with customers and team members.
• Take responsibility for individual tasks and contribute to the overall efficiency of the restaurant.