Summary
Overview
Work history
Education
Skills
Interests
Additional Information
Affiliations
Certification
Languages
References
Timeline
Generic

Hermes Wu

London,United Kingdom

Summary

A highly organised professional with a strong background in customer service and client base development. Demonstrates exceptional communication skills, both written and verbal, and excels in leadership roles. Proficient in Microsoft Office, proven to employ creativity and research and analysis techniques to enhance customer profiling.

Offering strong creative vision and a keen eye for fashion trends. Knowledgeable about colour coordination, fabric selection, and outfit styling. Skilled in communication and collaboration.

Overview

3
3
years of professional experience
4
4
years of post-secondary education
1
1
Certification

Work history

Client advisor

Moynat LVMH
London
07.2024 - 12.2024
  • Focus on connecting with clients through our high-end accessories, offering personalised styling recommendations, and ensuring an exceptional luxury customer service experience
  • Responsible for cultivating and nurturing enduring relationships with our clientele
  • Contributing to approximately 15% of the store target, consistently supporting my team, and developing a diverse customer base including local and international clients.
  • Managed client portfolios, making timely updates and adjustments based on market conditions.

Archive assistant

Bruiser Theatre Company
Belfast
10.2022 - 02.2023
  • Assisted with the preparation of documents and materials for meetings, including agendas and presentations
  • Preserved historic documents by employing appropriate conservation techniques.
  • Researched and sourced archival footage to enhance projects, particularly for plays published over a decade ago.
  • Reached out to local schools and organisations via email and phone to promote the company's drama workshops and performances.
  • Designed and edited blogs for company websites for better accessibility and promotion of the business.

Sales Advisor

Ted Baker
Belfast
05.2022 - 05.2023
  • Advised customers on the best products and services for their needs
  • Created a detailed sales forecast that accurately predicted monthly sales figures
  • Developed strong product knowledge of Women's wear, and provided one-to-one styling services.
  • Delivered excellent customer service by addressing and resolving queries.
  • Suggested suitable products to customers for enhanced shopping experience.

Business Consultant

Family Business
Wuhan
01.2022 - 11.2024
  • Research the local market and compare products with potential competitors
  • Design and write prompts for products, promoting on social media platforms
  • Identified potential opportunities with thorough market research and analysis.
  • Increased client engagement by developing and implementing strategic business plans.
  • Designed graphics for websites, logos and promotions for marketing purposes.

Education

Master of Arts - Theatre, Performance and Critical Culture

King's College
09.2023 - 11.2024

Bachelor of Arts - Drama

Queen's University Belfast
Belfast
09.2020 - 07.2023

Skills

  • Microsoft Office
  • Leadership
  • Communication skills
  • Client base development
  • Research and analysis
  • Written and verbal communication
  • Social media marketing
  • Writing documents and reports
  • Narrative writing
  • Document production and editing
  • Document translation

Interests

Hobbies and interest , Illustration and Design Fashion Photography .

Additional Information

  • bgNhZW0CMTEAAaZcbulEQmcIat4UGuyJhRhr5u6DHWuxkF57viXVui509ncvJ5r2XeBY_8s_aem_cNk0p5cY8DKDL9yw Modelling Website

Affiliations

  • Poetry and Literature writing

Certification

NAFA Academy of Fine Arts

Trinity College Examination of Speech and Drama

Languages

English
Native
Chinese (Mandarin)
Native

References

References available upon request.

Timeline

Client advisor

Moynat LVMH
07.2024 - 12.2024

Master of Arts - Theatre, Performance and Critical Culture

King's College
09.2023 - 11.2024

Archive assistant

Bruiser Theatre Company
10.2022 - 02.2023

Sales Advisor

Ted Baker
05.2022 - 05.2023

Business Consultant

Family Business
01.2022 - 11.2024

Bachelor of Arts - Drama

Queen's University Belfast
09.2020 - 07.2023

Similar Profiles

Create profile
Hermes Wu