HENRY UZOR JACOB
Darlington
Summary
A personable, results driven and diligent individual with good communication and analytical skills. Possesses relevant professional experience implementing complex projects and programmes in multicultural contexts , currently seeking a full-time position in a challenging environment that demands excellent service delivery. [Industry] Team Lead with [Number] years of experience, improving [Type] processes through effective leadership and planning. Offering expertise in [Task] and [Task] for smooth company running and increased profit levels.
Overview
13
13
years of professional experience
Work history
Instructors | Amazon
01.2023 - Current
- Amazon is a multinational technology company that focuses on e-commerce, cloud computing, digital streaming and artificial intelligence
- Ensures that associates have insight knowledge about their job description, and how to go about it also make their rates as well as identify and mitigate friction points
- Guide and coaches associates with process problems and identify and address safety hazards.
Shipping Dock| Amazon UK
10.2022 - Current
- Amazon is a multinational technology company focusing on e-commerce, cloud computing, digital streaming and artificial intelligence
- Maintains a schedule to ensure that all shipments are loaded from incoming ships sorters
- Communicates with other departments within the company to ensure that shipments are picked up on time
- Reports any damage to goods or loss of inventory during transit and works with other dock hands to ensure that all containers are loaded in a safe manner.
Water Spider | Amazon
08.2022 - Current
- Amazon is a multinational technology company that focuses on e-commerce, cloud computing, digital streaming and artificial intelligence
- Supplied resources required at workstations, transported and replaced goods, removed waste and moved and updated kanban cards as required
- Developed an in-depth understanding of the work processes and built outstanding communication skills as required to support every workstation and every role
- Ensured that the flow of work was optimized in the workstations assigned.
Pack | Amazon
12.2021 - Current
- Ensure that all items are packed in the right boxes and placed in the right ship sorter
- Verse experience across all pack departments
- ( SNS,AFE,P2R,SM ) as each department are operated differently
- Lifted and moved heavy items in line with the company's protocol and procedures and ensured that good customer service was provided.
Team lead
Amazon UK
06.2010 - Current
- Team Management: managing a multi-layer team as well as managing performance through on-the job coaching and mentoring
- Driving team of associates for managing their targets
- Set proper expectations, provide clear status communications, and manage relationships with associates to deliver the best at every shift.
Processor Guide
Amazon
08.2022 - 10.2022
- Amazon is a multinational technology company focusing on e-commerce, cloud computing, digital streaming and artificial intelligence
- Ensured that associates made their rates and CPTs items are done on time
- Assisted in driving workflow and daily production goals working hands-on in the fulfillment centre as needed
- Assisted and support associates with process problems.
Stow | Amazon
09.2021 - 12.2021
- Amazon is a multinational technology company that focuses on e-commerce, cloud computing, digital streaming and artificial intelligence
- Provided customer service
- Generated ideas for better Organisation of the back room, labeled u-boats with dates, sales etc
- Assisted customers with store, also experienced in handling an RF scanner and database entry
- Worked in all departments in the experience centre.
Instructor
Amazon
Durham
04.2021 - 09.2021
- Hampak is a pallet company that construct all kinds of pallets for private and commercial purposes
- Digital streaming and artificial intelligence
- Ensures that junior associates make their rates per day
- Drives workflow and daily production goals working hands-on in the centre as needed.
- Implemented and optimised new curriculum and day-to-day instruction to align educational strategies with industry best practices.
Human Resources Manager
ATLAS Initiative
Lagos
01.2018 - 03.2021
- Access to Learning and School (ATLAS) Initiative is a social enterprise that addresses inequalities in access to education and learning, particularly in marginalised communities
- Bridged management and volunteer relations by addressing demands, grievances, or other issues
- Supported current and future business needs through the development, engagement, motivation, and preservation of human capital.
Supervisor
VSO CCSV
01.2016 - 01.2018
- Mobilisation of community volunteers to support and eradicate poverty in the most marginalised communities in Nigeria.
Graduate Volunteer
VSO International
02.2015 - 12.2016
- Voluntary Service Overseas (VSO) is a not-for-profit international development Organisation charity with a vision for a world without poverty and a mission to bring people together to fight poverty and marginalisation
- Managed cross-cultural teams of volunteers and harmonised work placement projects in the interest of programme quality delivery
- Delivered training and learning tools to promote learning amongst teams and staff on global, cross-cultural, and intercultural issues
- Supported youth-led training throughout the programme.
Assistant Clearance Officer
National Youth Service Corps, The National Youth
10.2014 - 05.2016
- Service Corps (NYSC) is a programme set up by the Nigerian government to involve Nigerian graduates in nation-building and the development of the country
- Managed 600 National Youth Service Corps (NYSC) volunteers and supported volunteers in delivering set tasks, organising community development activities and projects
- Collaborated with colleagues by participating in team meetings, sharing ideas, contributing to team goals, and documenting progress toward reaching those goals.
Teacher
Bethone school ikorodu
01.2015 - 01.2016
Education
BSc - Industrial and Labour Relations
Olabisi Onabanjo University
2014
Skills
- Other Skills: Proficient with
- Microsoft Office (MS Word, Excel, and PowerPoint), Sales force and basic knowledge of SPSS
- Motivational leadership
- Excellent communication
- Team development strategies
- Team supervision
- Employee coaching and mentorship
Timeline
Instructors | Amazon
01.2023 - Current
Shipping Dock| Amazon UK
10.2022 - Current
Water Spider | Amazon
08.2022 - Current
Processor Guide
Amazon
08.2022 - 10.2022
Pack | Amazon
12.2021 - Current
Stow | Amazon
09.2021 - 12.2021
Instructor
Amazon
04.2021 - 09.2021
Human Resources Manager
ATLAS Initiative
01.2018 - 03.2021
Supervisor
VSO CCSV
01.2016 - 01.2018
Graduate Volunteer
VSO International
02.2015 - 12.2016
Teacher
Bethone school ikorodu
01.2015 - 01.2016
Assistant Clearance Officer
National Youth Service Corps, The National Youth
10.2014 - 05.2016
Team lead
Amazon UK
06.2010 - Current
BSc - Industrial and Labour Relations
Olabisi Onabanjo University