Summary
Overview
Work history
Education
Skills
Affiliations
Accomplishments
References
Timeline
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Henry Howard

Bishop's Stortford,Hertfordshire

Summary

Dynamic professional with a strong background in customer relations, effective communication, and financial management. Proven expertise in market analysis and leadership, coupled with exceptional time management and problem-solving skills.

Overview

5
5
years of professional experience

Work history

Founder

Proud Vintage
Bishop's Stortford, Hertfordshire
01.2023 - Current
  • Established e-commerce, vintage clothing business.
  • Completed comprehensive market research to understand which products to invest in.
  • Created optimised listings for specific sales platforms, which include engaging photography, SEO-optimised descriptions, and implementation of competitive pricing.
  • Ensured quick and friendly customer service by consistently responding in a timely, effective manner to customers' queries and complaints. As well as providing consistent, quick dispatch times on all sales.
  • Drove sales by developing an understanding of how to effectively market products through social media.
  • Approached by, and secured founding member status on, an online auction platform.
  • Managing stock and cash flow to ensure optimum stock across key categories.
  • Developed effective time management skills through balancing the business alongside education.



Assistant Coach

Manuden FC U10s
Manuden, Essex
08.2021 - 05.2022
  • Increased player performance by implementing new training routines.
  • Maintained safety of training, individual exercises and equipment usage.
  • Coached young individuals to refine specific techniques and enhance confidence.
  • Educated participants on acceptable behaviour and standards of play.
  • Supported smooth running of events by arriving on-time and well-equipped.
  • Managed behavioural challenges to reduce disruption to training sessions.

Software Installation and Distribution

Buzz Box
Bishop's Stortford, Hertfordshire
08.2021 - 04.2022
  • Developed IT skills through software installation and setup from PC to landline phones.
  • Effectively managed time, ensuring quick dispatch to customers.


Sales Assistant

Weber
04.2020 - 04.2020
  • Supported sales director at promotional event by ensuring swift customer service.
  • Highlighted key features and benefits of products on display.
  • Ensured customers were aware of promotional offerings.

Education

GCSEs -

Hockerill Anglo European College
Bishop's Stortford
10/2018 - 06/2022

International Baccalaureate -

Hockerill Anglo European College
Bishop's Stortford
09/2022 - 05/2024

Skills

  • Customer relations
  • Effective communication
  • Financial management
  • Market analysis
  • Leadership
  • Time management
  • Innovation
  • Problem-solving


Affiliations

  • Playing and watching sport: cricket and football.
  • Developing market understanding for Proud Vintage.

Accomplishments

  • Awarded best bowler for West Essex Cricket in 2019.
  • Completed DofE Bronze in 2021, which included expedition, skills and volunteering.


References

References available upon request.

Timeline

Founder

Proud Vintage
01.2023 - Current

Assistant Coach

Manuden FC U10s
08.2021 - 05.2022

Software Installation and Distribution

Buzz Box
08.2021 - 04.2022

Sales Assistant

Weber
04.2020 - 04.2020

GCSEs -

Hockerill Anglo European College
10/2018 - 06/2022

International Baccalaureate -

Hockerill Anglo European College
09/2022 - 05/2024

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Henry Howard