Henry Howard
Bishop's Stortford,Hertfordshire
Summary
Dynamic professional with a strong background in customer relations, effective communication, and financial management. Proven expertise in market analysis and leadership, coupled with exceptional time management and problem-solving skills.
Overview
5
5
years of professional experience
Work history
Founder
Proud Vintage
Bishop's Stortford, Hertfordshire
2023.01 - Current
- Established e-commerce, vintage clothing business.
- Completed comprehensive market research to understand which products to invest in.
- Created optimised listings for specific sales platforms, which include engaging photography, SEO-optimised descriptions, and implementation of competitive pricing.
- Ensured quick and friendly customer service by consistently responding in a timely, effective manner to customers' queries and complaints. As well as providing consistent, quick dispatch times on all sales.
- Drove sales by developing an understanding of how to effectively market products through social media.
- Approached by, and secured founding member status on, an online auction platform.
- Managing stock and cash flow to ensure optimum stock across key categories.
- Developed effective time management skills through balancing the business alongside education.
Assistant Coach
Manuden FC U10s
Manuden, Essex
2021.08 - 2022.05
- Increased player performance by implementing new training routines.
- Maintained safety of training, individual exercises and equipment usage.
- Coached young individuals to refine specific techniques and enhance confidence.
- Educated participants on acceptable behaviour and standards of play.
- Supported smooth running of events by arriving on-time and well-equipped.
- Managed behavioural challenges to reduce disruption to training sessions.
Software Installation and Distribution
Buzz Box
Bishop's Stortford, Hertfordshire
2021.08 - 2022.04
- Developed IT skills through software installation and setup from PC to landline phones.
- Effectively managed time, ensuring quick dispatch to customers.
Sales Assistant
Weber
2020.04 - 2020.04
- Supported sales director at promotional event by ensuring swift customer service.
- Highlighted key features and benefits of products on display.
- Ensured customers were aware of promotional offerings.
Education
GCSEs -
Hockerill Anglo European College
Bishop's Stortford 10/2018 - 06/2022
International Baccalaureate -
Hockerill Anglo European College
Bishop's Stortford 09/2022 - 05/2024
Skills
- Customer relations
- Effective communication
- Financial management
- Market analysis
- Leadership
- Time management
- Innovation
- Problem-solving
Affiliations
- Playing and watching sport: cricket and football.
- Developing market understanding for Proud Vintage.
Accomplishments
- Awarded best bowler for West Essex Cricket in 2019.
- Completed DofE Bronze in 2021, which included expedition, skills and volunteering.
References
References available upon request.
Timeline
Founder
Proud Vintage
2023.01 - Current
Assistant Coach
Manuden FC U10s
2021.08 - 2022.05
Software Installation and Distribution
Buzz Box
2021.08 - 2022.04
Sales Assistant
Weber
2020.04 - 2020.04
GCSEs -
Hockerill Anglo European College
10/2018 - 06/2022
International Baccalaureate -
Hockerill Anglo European College
09/2022 - 05/2024