Henry Thomson
Dundee,Dundee City
Summary
Dynamic sales leader with extensive expertise in the KBB market, excelling in sales leadership, business development, and account management. Proven track record in lead generation, prospecting, and both warm and cold calling. Adept at sales forecasting and project management, with a strong foundation in product knowledge and customer service. Committed to driving growth through effective communication and strategic planning.
Overview
26
26
years of professional experience
Work history
Sales executive
Perthshire caravans
Errol, Perth and Kinross
2024.08 - Current
- Responded promptly to customer queries, ensuring resolution whilst upholding satisfaction levels.
- Increased customer engagement by delivering high-quality product demonstrations.
- Fostered positive relationships with customers to enhance loyalty and retention.
- Placed customer orders, providing guidance on product delivery timeframes.
- Maintained excellent knowledge of industry trends to remain ahead of competitors.
Design consultant
MKM Building Supplies
Dundee, Dundee City
2023.06 - 2024.07
- Provided expert advice on colour schemes, layouts and materials, ensuring aesthetic appeal.
- Oversaw procurement of materials whilst ensuring alignment with budget constraints.
- Boosted overall functionality of spaces with careful space planning techniques.
- Handled client inquiries in a professional manner, fostering strong relationships.
- Developed innovative designs to meet customer requirements.
- Demonstrated expertise across CAD software, including 2020 Fusion
Business Development Manager
Magnet (Nobia)
Dundee, Dundee City
2019.07 - 2023.05
- Drove business development focused on sales of kitchens.
- Contacted potential customers via telephone, email and in-person inquiries.
- Generated leads and capitalised on valuable business opportunities to bring in new company revenue and improve bottom line profit.
- Identified new opportunities for growth.
Design Consultant
Kitchen & Bathroom World
Dundee, Dundee City
2013.04 - 2019.07
- Met with customers to discuss design vision and individual needs.
- Ensured all ideas were original and came up with various options for client to ensure they could choose one that is most suitable for their requirements.
- Used Articad to create 3d images and layouts for projects.
- Contacted other contractors to assist in job duties, including installation and decoration.
Design Consultant
Wren
Dundee, Dundee City
2012.06 - 2013.04
- Met with customers to discuss design vision and individual needs.
- Contacted other contractors to assist in job duties, including installation and decoration.
- Processed finance applications and ordering of goods.
Design Consultant
B&Q
Dundee, Dundee City
2004.10 - 2012.07
- Met with customers to discuss design vision and individual needs.
- Contacted other contractors to assist in job duties, including installation.
- Processed sales and finance applications.
- Organised delivery to site or branch
Design Consultant
Wickes
Dundee & Perth, Perth and Kinross
2000.08 - 2004.08
- Met with customers to discuss design vision and individual needs.
- Contacted other contractors to assist in job duties, including installation.
- Processed sales and finance applications.
- Organised delivery to site.
Design Consultant
Jewson
Dundee, Dundee City
1999.08 - 2000.10
- Met with customers to discuss design vision and individual needs.
- Contacted other contractors to assist in job duties, including Installation
- Organised delivery to site
Education
A-Levels - English, Biology, Geography, Craft & Design, Art
Rockwell High School
Skills
- Open and clear communicator
- Sales leadership
- Warm and cold calling
- Sales forecasting
- Product knowledge
- Prospecting
- KBB market knowledge
- Account management
- Lead generation
- Customer service
- Business development
- Project Management
References
References available upon request.
Timeline
Sales executive
Perthshire caravans
2024.08 - Current
Design consultant
MKM Building Supplies
2023.06 - 2024.07
Business Development Manager
Magnet (Nobia)
2019.07 - 2023.05
Design Consultant
Kitchen & Bathroom World
2013.04 - 2019.07
Design Consultant
Wren
2012.06 - 2013.04
Design Consultant
B&Q
2004.10 - 2012.07
Design Consultant
Wickes
2000.08 - 2004.08
Design Consultant
Jewson
1999.08 - 2000.10
A-Levels - English, Biology, Geography, Craft & Design, Art
Rockwell High School