Summary
Overview
Work History
Education
Skills
Timeline
AccountManager

Henry Thomas

Student
Houghton

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Retail Assistant position. Ready to help team achieve company goals. Motivated retail sales professional with proven record of boosting sales and customer loyalty through individualized service. Resourceful individual skillful in learning customer needs, directing to desirable merchandise and upselling to meet sales quotas. Committed to strengthening customer experiences with positivity and professionalism when answering requests and processing sales.

Overview

2
2
years of professional experience
2
2
years of post-secondary education
1
1
Language

Work History

Waiter

Forbidden Florist
Haverfordwest, PEM
02.2023 - Current
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Maintained customer satisfaction by clarifying questions about orders and specialty items.
  • Used cash registers and credit card machines to cash out customers.
  • Folded napkins and prepared silverware sets to provide adequate supply for host station.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Collaborated with kitchen staff to facilitate prompt and accurate food preparation.

Bar Staff Member

Jolly Sailor
Burton, PEM
06.2022 - 09.2023
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Obtained cash bank and stocked service bar to prepare for operation.
  • Served high customer volumes during special events, nights, and weekends.
  • Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.

Retail Assistant

Tesco
Haverforwest, Pembrokeshire
06.2021 - 09.2021
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
  • Assisted customers with prompt and polite support in-person.
  • Increased sales and customer satisfaction through personalized servicing.
  • Maintained tidy and organized store environment to comply with cleanliness standards.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Listened to customer needs and desires to identify and recommend optimal products.

Education

Business, ICT, History.

Haverfordwest High VC Schol
Haverfordwest, PEM
09.2021 - Current

Skills

Organization and Time Management

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Timeline

Waiter

Forbidden Florist
02.2023 - Current

Bar Staff Member

Jolly Sailor
06.2022 - 09.2023

Business, ICT, History.

Haverfordwest High VC Schol
09.2021 - Current

Retail Assistant

Tesco
06.2021 - 09.2021

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