Henry Jiang
Redding ,Falkirk
Summary
As someone that is outgoing communication and the eager to learn skills for a new job is something that gives me my value. As a Bilingual I have no issue dealing with complaints and enquiry's and would be always happy to help. Always being on time is just one of the few good habits that I am proud of. alongside patience, which I do believe they do allow me to be in my greatest state during work.
Overview
3
3
years of professional experience
5
5
years of post-secondary education
Work history
Receptionist
Beijing Redding Takeaway
Redding , Falkirk
2024.10 - 2026.04
- Took initiative in restocking shelves during downtime, enhancing product availability.
- Packaged customer items carefully, ensuing merchandise safety.
- Trained new cashiers on store policies and procedures to maintain standards.
- Enhanced customer satisfaction by promptly addressing issues and concerns.
Waiter
Fusion Gourmet Edinburgh Restaurant
Edinburgh
2023.01 - 2023.08
- Exhibited strong time management skills by consistently arriving early
- Maintained knowledge of menu items, leading to accurate order taking.
- Accommodated special dietary requests, enhancing customer dining experience.
- Remained calm under pressure, ensuring better performance during peak hours.
- Resolved customer complaints with professionalism and patience.
Education
Bachelor of Science - Informatics : Computer Science
University of Glasgow
Glasgow 2025.09 - 2030.05
Skills
- Customer engagement
- Comfortable communication
- Public speaking
- Public relations
- Multilingual communication
Affiliations
- Badminton
- Programming
- Gym
- Cooking
Accomplishments
During High School I lead my group competing for my school in a Mathematic Competition and came 2nd place.
Languages
Chinese (Mandarin)
Native
English
Native
Timeline
Bachelor of Science - Informatics : Computer Science
University of Glasgow
2025.09 - 2030.05
Receptionist
Beijing Redding Takeaway
2024.10 - 2026.04
Waiter
Fusion Gourmet Edinburgh Restaurant
2023.01 - 2023.08