Henry Furby
Southsea, Portsmouth
Summary
A BSc Marine Biology graduate with experience in sales, account management, and lead generation in technology-related roles. As an INTJ (The Architect) personality, I enjoy planning, organising, and working with clients. I’m eager to join a dynamic sales team as a Sales Executive, using my skills in sales, account management, and CRM systems to build client relationships and grow business. With a full UK driving licence and ability to travel, I’m ready to succeed in a fast-paced, tech-focused sales role.
Overview
6
6
years of professional experience
2022
2022
years of post-secondary education
Work history
Outreach Account Manager
Curatrix
Portsmouth, Hampshire
03.2025 - 08.2025
- Make outbound cold calls to businesses to sell managed services, including mobile SIMs, VOIP, business broadband, IT services, and hardware like laptops and mobiles.
- Manage client accounts after sales, building lasting relationships and ensuring customers are satisfied.
- Use Zoho CRM to track leads and client interactions, improving efficiency.
- Research the market to find new business opportunities, helping meet sales targets.
Telesales and Retention Adviser
Toob
Portsmouth, Hampshire
10.2022 - 02.2025
- Handled inbound and outbound calls to sign customers up for 18-month or 1-month broadband subscriptions, improving my sales and problem-solving skills.
- Kept customers by addressing their concerns and offering solutions.
- Trained team members and organised rotas, showing leadership and organisation skills useful for team-based sales.
- Learned to use platforms like Netadmin, Salesboard, Monday, and 3CX.
Customer Services and Sales Representative
The Verity Centre
Portsmouth
01.2022 - 10.2022
- Took inbound calls for a medical equipment dispensary, handling orders, complaints, and coordination with surgeries for prescriptions.
- Used software like Microsoft Teams, Mitel softphones, and Eclipse ordering systems.
- Built strong client relationships through clear communication and problem-solving.
Research/Teaching Assistant
Operation Wallacea
06.2019 - 08.2019
- Helped master’s and PhD students collect data during 40+ scuba dives (up to 30m, including night dives), earning PADI Advanced Diver certification.
- Improved my ability to explain complex information clearly, useful for discussing IT solutions with clients.
- Gained confidence and independence through solo travel, preparing me for the self-driven nature of sales.
Education
BSc - Marine Biology
University of Essex
Applied Science BTEC Distinction - undefined
Barton Peveril Sixth Form College
A Levels - Business Studies, Environmental Studies
Barton Peveril Sixth Form College
Skills
- Sales & Business Development: Experienced in cold calling, finding leads, and closing deals
- Account Management: Good at maintaining client relationships and managing accounts
- Customer Service: Skilled at solving customer issues and providing solutions
- Technology Use: Comfortable with CRM (Zoho), sales platforms (Netadmin, Salesboard, Monday, 3CX), and Microsoft Teams
- Communication: Clear verbal and written skills, developed through client work and data presentation
- Organisation & Leadership: Shown through training colleagues and managing rotas
- Market Research & Data Analysis: Used in sales planning and academic research
- Adaptability: Quick to learn new tools and thrive in busy environments
References
Available upon request.
Timeline
Outreach Account Manager
Curatrix
03.2025 - 08.2025
Telesales and Retention Adviser
Toob
10.2022 - 02.2025
Customer Services and Sales Representative
The Verity Centre
01.2022 - 10.2022
Research/Teaching Assistant
Operation Wallacea
06.2019 - 08.2019
Applied Science BTEC Distinction - undefined
Barton Peveril Sixth Form College
A Levels - Business Studies, Environmental Studies
Barton Peveril Sixth Form College
BSc - Marine Biology
University of Essex
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