Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Henrietta Serwaa

Milton Keynes

Summary

Experienced nursing professional providing quality care to patients in variety of medical settings. Delivers excellent communication and task prioritization skills for effective patient care coordination. Proven ability to stay organized and prioritize tasks in fast-paced environment.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Health Care Assistant

Orchard Lodge Care Home
04.2024 - 08.2024
  • Assisted with patient hygiene, physical comfort, eating, and drinking, and mobility while observing and reporting specific changes.
  • Lifted patients using appropriate equipment in accordance with moving and handling policy.
  • Reduced risk of infections by adhering to strict hygiene protocols during all aspects of care delivery.
  • Observed patient skin conditions and reported findings to registered nurse.
  • Maintained clean environment with due consideration to health and safety issues and infection control policy.
  • Cultivated strong relationships with patients and families, fostering an environment of trust and open communication that facilitated better healthcare experiences.
  • Enhanced patient comfort by providing personal care services such as bathing, grooming, and toileting assistance.
  • Arranged bedding and cushions to enhance patient comfort in bed and chairs.
  • Increased patient safety by promptly addressing concerns and reporting incidents or potential hazards to supervisory staff.
  • Assisted nursing staff in maintaining a clean and safe environment for optimal patient recovery.

Registered General Nurse

Fairview Private Hospital
07.2023 - 03.2024

Administration of medicines

Checking and recordings of vital signs

Assist in feeding of clients

Fluid monitoring

Pharmacy Assistant

Divine Pharmacy
05.2022 - 05.2023
  • Kept pharmacy counter and related areas clean, neat and organized.
  • Answered telephones and provided information about order status, store hours and pharmacy procedures.
  • Greeted customers and responded to questions with friendly, knowledgeable assistance.
  • Demonstrated professionalism and empathy when handling sensitive patient situations, preserving confidentiality at all times.
  • Received incoming supplies and stocked in correct locations.
  • Counted and labeled prescriptions with correct item and quantity.
  • Conducted regular medication inventory audits to prevent stock shortages and overages.

Registered General Nurse

Sunyani Teaching Hospital
04.2021 - 04.2022
  • Developed strong rapport with patients and families by demonstrating empathy, active listening skills, and cultural sensitivity during interactions.
  • Improved patient outcomes by providing high-quality nursing care and implementing evidence-based practices.
  • Promoted patient safety by conducting thorough assessments, identifying potential risks, and implementing appropriate interventions.
  • Implemented infection control measures within the clinical setting to minimize the risk of cross-contamination and maintain a safe environment for both patients and staff members.
  • Maintained accurate and thorough documentation of all patient encounters, ensuring compliance with regulatory requirements and facilitating seamless information-sharing among healthcare providers.
  • Exhibited strong leadership abilities when managing complex patient cases or overseeing the work of support staff members.
  • Streamlined medication administration processes to reduce errors and ensure accurate dosing for all patients.
  • Served as a mentor to new nurses, offering guidance on clinical skills and fostering a supportive work environment.

Education

Diploma In General Nursing - General Nursing

College Of Nursing Ntotroso
Ghana
09.2020

West African Certificate Examination - General Arts

Presbyterian Senior High
Berekum, Ghana
06.2016

Basic Education Certificate Examination - Basic Education

Christ International Junior High
Sunyani Ghana
06.2013

Skills

  • Time Management
  • Patient Care
  • Patient-focused care
  • Supporting personal needs
  • Feeding Assistance
  • Observing responses
  • Calm Under Stress
  • Catheter Care
  • Mobility Assistance
  • Bedsore Prevention
  • Care Monitoring
  • Recording vital signs
  • Oral Hygiene
  • Blood Sugar Monitoring
  • Documenting behaviors
  • Infection Control
  • Emotional Support
  • Caregiver Relations
  • Patient evaluations
  • Administering Medications

Certification

  • Certified Diploma In General Nursing, Ghana Health Service- 3

Timeline

Health Care Assistant

Orchard Lodge Care Home
04.2024 - 08.2024

Registered General Nurse

Fairview Private Hospital
07.2023 - 03.2024

Pharmacy Assistant

Divine Pharmacy
05.2022 - 05.2023

Registered General Nurse

Sunyani Teaching Hospital
04.2021 - 04.2022

Diploma In General Nursing - General Nursing

College Of Nursing Ntotroso

West African Certificate Examination - General Arts

Presbyterian Senior High

Basic Education Certificate Examination - Basic Education

Christ International Junior High
Henrietta Serwaa