Henri LANDRY
Southampton,Hampshire
Summary
Results-driven Maintenance Team Leader with expertise in CAFM systems, BMS data tools, and predictive maintenance. Enhanced equipment uptime and team performance through effective troubleshooting and leadership, while ensuring safety and compliance. Committed to utilising technical skills and operational insight to drive efficiency and organisational success.
Overview
26
26
years of professional experience
1
1
Certification
Work history
Maintenance Team Leader
Ibis Budget Southampton
2024.09 - 2026.06
- Lead day-to-day maintenance operations and property standards for the hotel, ensuring alignment with brand expectations and guest satisfaction.
- Ensured statutory compliance for fire safety equipment, evacuation procedures, and daily health & safety protocols.
- Execute and monitor daily Planned Preventative Maintenance (PPM) checks and schedules.
- Maintain accurate records of maintenance activities, compliance checks, and prompt reactive repairs.
- Managed Green Key project to enhance sustainability and environmental standards within the hotel.
- Replaced traditional bulbs with LED lighting in guest areas to improve energy efficiency.
- Light sensor in dedicated area.
- Controlled water usage through shower and sink reducers, conducted leak detection, and optimised toilet flush systems.
- Managed recycling procedures to ensure compliance with environmental standards.
Mobile Maintenance Technician
Complete Environmental Services (Covering South of England)
2023.04 - 2024.07
- Executed structural repairs and preventative maintenance to uphold property standards and ensure site safety.
- Delivered mobile maintenance, pest control, and property troubleshooting across Travelodge estate in South of England, enhancing guest experience.
- Liaised with site General Managers to minimise guest disruption during essential maintenance, facilitating seamless operations.
Multi-Site General Manager / Group Health, Safety & Finance
Talash Hotels Ltd
2015.10 - 2022.11
- Compliance & H&S Leadership (2020 – 2022): Partnered with local GMs across the estate to drive statutory compliance. Conducted comprehensive Health & Safety and Fire Safety audits (specializing in Risley Hall, Telford Madeley Court, and Chimney Hotel).
- Fire Safety: Liaised directly with local fire officers to implement structural and procedural requirements, ensuring 100% statutory compliance. Updated risk assessments and led compliance training.
- Multi-Site Property Management (2017 – 2018): Simultaneously managed Honiley Court Hotel and The Chimney House. Led the physical rebranding and transition of Honiley Court to Mercure standards, including the complete refurbishment of 25 bedrooms, elevating property presentation and functionality.
- Commercial & Budget Oversight (2018 – 2022): Directed financial reporting for the group. Implemented stringent payroll, utility, and cost-control procedures across multiple properties to maximize operational profitability.
- Team Leadership: Reorganized and upskilled housekeeping and maintenance teams at Best Western Barons Court, successfully reducing monthly guest complaints by 80% through elevated physical property standards.
- Began as GM, progressively taking on multi-site management and group-level compliance responsibilities across the estate.
Independent Property Maintenance
Self-Employed
2015.01 - 2015.09
- Provided contracted property maintenance services for Premiere Class (Coventry) and residential properties in Winchester, focusing on reactive repairs and grounds upkeep.
Business Owner / Operator
Tiffin-Bike SARL (France)
2011.01 - 2014.01
- Operated eco-friendly electric bike rental business catering to 800,000 tourists, fostering commitment to sustainability and green initiatives.
General Manager
Fairview Hotels & Healthcare Ltd (Ibis Stevenage Centre)
2010.01 - 2011.01
- Managed a 98-bedroom hotel. Successfully planned and executed a full room refurbishment program (40 rooms) while keeping the property operational, strictly managing contractor governance and minimizing guest disruption.
- Achieved highly successful AAA quality audits: 95% Product/Property standard and 80% Service standard.
General Manager / Acting General Manager
Accor Hotels UK & Ireland
2000.01 - 2010.01
- Oversaw property operations at Ibis Wellingborough, leading bar area renovations and achieving 93% product quality targets set by external auditors while delivering health and safety training programs.
- Ibis Portsmouth (Assistant Manager, 2000 - 2004): Successfully transformed a downgraded property into the chain’s top-performing hotel for financial improvement within six months, demonstrating strong capability in the Portsmouth regional market.
- Managed nightly financial reconciliations at Novotel Southampton, ensuring accurate reporting and compliance with financial standards.
Education
Associate’s Degree - Sales
ISEG European Management Institute
FranceSkills
- Maintenance expertise
- Building inspections
- Predictive maintenance
- Project management
- Systems: Capable of adapting to CAFM (Computer-Aided Facility Management) systems, Transcendent, and BMS data tools Proficient in FOLS, Reslink, and Tars
- Software: MS Office Suite (Word, Excel, PowerPoint, Outlook)
- Team Leadership
Certification
- Certified ISO Auditor – BVQI (Bureau Veritas Quality International) (Highly relevant for safety/compliance auditing)
- Accor Management Training Program – Accor University, UK (One-year profit center management program)
CORE EXPERTISE
- Property & Facilities: Multi-Site Facilities Management, Planned Preventative Maintenance (PPM), Grounds & External Presentation, Refurbishments & Upgrades.
- Compliance & Safety: Statutory Compliance, Health & Safety Audits, Fire Safety Regulations, Food Safety, ISO Auditing (Certified).
- Commercial & Leadership: Budget & Cost Control, Utility Management, Contractor Governance, Regional Team Leadership, Guest Experience Alignment.
Languages
french
Native
Timeline
Maintenance Team Leader
Ibis Budget Southampton
2024.09 - 2026.06
Mobile Maintenance Technician
Complete Environmental Services (Covering South of England)
2023.04 - 2024.07
Multi-Site General Manager / Group Health, Safety & Finance
Talash Hotels Ltd
2015.10 - 2022.11
Independent Property Maintenance
Self-Employed
2015.01 - 2015.09
Business Owner / Operator
Tiffin-Bike SARL (France)
2011.01 - 2014.01
General Manager
Fairview Hotels & Healthcare Ltd (Ibis Stevenage Centre)
2010.01 - 2011.01
General Manager / Acting General Manager
Accor Hotels UK & Ireland
2000.01 - 2010.01
Associate’s Degree - Sales
ISEG European Management Institute