Henna Shah
Birmingham,West Midlands
Summary
Motivated and results-driven Analyst with a proven track record in data analytics and process mapping. Proven ability to identify business needs and develop valuable solutions to drive accuracy and process efficiency. Driving business effectiveness through recommendations based on data findings. Committed to communicating with senior management to implement improved databases, data collection systems, data analytics and other data related strategies, with a successful track record in the utilization of data visualisation tools to optimise statistical efficiency and quality.
Overview
7
7
years of professional experience
4
4
years of post-secondary education
Work history
Data analyst
National Highways
National
2018.10 - Current
- Coordinated statistical data analysis, design and information flow.
- Produced monthly financial reports using advanced Excel spreadsheet and Power BI functions.
- Improved data integrity with rigorous auditing and cleansing.
- Developed database objects, including tables, views and materialised views using SQL.
- Utilised PowerBI reporting software with advanced knowledge.
- Produced detailed, data-driven insights and reports using online BI software to inform strategic business decisions.
- Leading on training courses delegated to supply chain to ensure the efficient delivery of cost data and intelligence
- Conducting UAT of newly established software tool ensuring that it is fit for purpose and complies with the business need.
- Evaluated consistency of intelligence data against business needs to determine optimal courses of action.
- Generated weekly reports, detailing findings and advising recommendations for strategic decision making.
- Performed system analysis, documentation, testing, implementation and user support for platform transitions.
- Designed dashboards displaying real-time sales and customer data.
- Analysed large datasets, drawing meaningful conclusions and providing actionable recommendations.
- Participated in requirements meetings and data mapping sessions to understand business needs.
Project assistant
Highways England
Manchester, West Yorkshire
2016.10 - 2017.09
- Created databases and spreadsheets to improve inventory management and reporting accuracy.
- Managed incoming and outgoing calls for busy office.
- Received and screened high-volume internal and external communications, including calls, email and mail.
- Supported executive leadership and office staff in managing operational workflow.
- Organised client events and conferences.
- Implemented collection procedures for payment, successfully increasing on-time payments.
- Verified documents and associated records to catch and resolve discrepancies.
Education
Bachelor of Science - Business and International Relations (BSc)
Aston University
Birmingham 2014.09 - 2018.07
NVQ Level 3 - Project Management
APM Project Fundamentals Qualifications (PFQ)
United Kingdom 2017.04 -
Certification Business Analyst Professional (CBAP)
HRD Certifications
Qatar 2023.11 -
Skills
- Business analysis
- Accounts Payable/Accounts Receivable
- Process mapping
- Business intelligence expertise
- Data validation
- Finance management
- Power BI
- Account reconciliation
- Auditing
- Data collection and analysis
- Financial analysis
- Problem solving
- Financial reporting
- Process improvement
- Data visualisation
Languages
English
Native
Urdu
Advanced
Timeline
Certification Business Analyst Professional (CBAP)
HRD Certifications
2023.11 -
Data analyst
National Highways
2018.10 - Current
NVQ Level 3 - Project Management
APM Project Fundamentals Qualifications (PFQ)
2017.04 -
Project assistant
Highways England
2016.10 - 2017.09
Bachelor of Science - Business and International Relations (BSc)
Aston University
2014.09 - 2018.07