Summary
Overview
Work history
Education
Skills
Certification
HOBBIES AND INTERESTS
Volunteer Experience
Affiliations
References
Timeline
Generic

Heni Asemota-Ero

Kent, Sittingbourne,Kent

Summary

I am a target-driven student with record of academic success, eager to add value to a quality-focused team. Seeking a position that provides a prominent level of responsibility.

I'm a hardworking and reliable final-year university student with experience in hospitality, customer service, and event work. I enjoy working with people, staying busy, and being part of a team, especially in fast-paced environments. I'm now looking for a full-time role where I can use the skills built so far, keep learning, and grow professionally.

Overview

5
5
years of professional experience
5
5
years of post-secondary education
1
1
Certification

Work history

Active response

Barts Health NHS Trust
Whitechapel, Tower Hamlets
2026.01 - Current
  • Maintaining clean and hygienic surroundings, promoting health and safety standards.
  • Enhancing patient dignity with respectful personal care assistance.
  • Assisting with daily living activities, enhancing residents' comfort and well-being.
  • Monitoring physical and emotional wellbeing of those vulnerable, reporting changes to higher ups.

Till operator/Bar staff

Sodexo
Nottingham, Midlands
2024.10 - Current
  • Working at Nottingham Forest football club serving drinks and till operating to customers.
  • Ensuring customer satisfaction by handling their transactions efficiently
  • Verifying age for restricted product sales, maintaining compliance with legal standards.
  • Always maintaining excellent client satisfaction by providing professional, courteous customer service.
  • Managed bar inventory for efficient operation.
  • Managed customer disputes effectively, preserving the business reputation.

Till operator

Delaware North
London, City of London
2024.07 - Current
  • Currently working across major event venues including Wembley stadium, Arsenal football club, West Ham football club, and Derby football club using tills and serving them drinks
  • Understanding of processing refunds and returns with understanding and empathy to maintain customer loyalty.
  • Provided exceptional customer service by quickly scanning items and bagging purchases.
  • Maintained clean and orderly till area to enhance customer experience.
  • Assisted customers with queries, improving shopping experience.

Bartender

Marybone Cricket club
St John's Wood, City of Westminster
2024.08 - 2026.01
  • Provided excellent service to customers, resulting in repeat business.
  • Resolved customer complaints promptly to maintain good relationships.
  • Demonstrated knowledge of drink recipes for improved customer experience.
  • Followed food safety and hygiene requirements to protect guests.

Steward

N5 Security
Stratford, England
2022.01 - 2025.06
  • Stewarding at events, central London, Sandown Park racecourse for horse
  • Managing and maintaining working as a team with peers
  • Patrolled premises regularly, contributing to a safe work environment.
  • Upheld strict access controls for ensuring building security.

Bartender

Michael Wisher
London, England
2024.06 - 2025.01
  • Worked at Wembley in a busy event environment, serving drinks, food, and snacks to customers.
  • Handled till transactions accurately and helped keep service running smoothly during busy periods.
  • Supported the team by restocking the bar and making sure everything was ready for service.
  • Helped keep the bar clean, organised, and presentable throughout shifts.
  • Assisted with bar backing and basic keg handling when needed.

Bartender

Hap solutions
London, England
2024.06 - 2024.07
  • Worked as part of the bar team at Hyde Park during busy events.
  • Served drinks and supported customers in a fast-paced environment.
  • Assisted with bar backing to keep tills and service areas running efficiently.
  • Assisted with stock, set-up, and basic keg work when needed.
  • Kept the bar area tidy, organised, and ready for service.

Construction Factory Worker

Sweeep Kuusakoski
Sittingbourne, England
2023.07 - 2023.09
  • Unscrewing televisions and laptops, taking out key parts such as lights inside.
  • Packed and secured items for shipment without damage.
  • Handled various power tools, enhancing work speed and accuracy.
  • Operated heavy machinery, ensuring smooth operation of construction site.

Temporary Worker

Corner shop
Manor Park, England
2020.12 - 2021.01
  • Restocking shelves and stock counting
  • Handled tills transactions to do with customers
  • Assisted customers with product selection, leading to improved customer satisfaction.

Education

A Level - Sociology- B, BTEC Sport- Merit

Fulston Manor Sixth form
Sittingbourne, Kent
2021.09 - 2023.07

GCSE Secondary - GCSE

St Edwards Academy Coe
Romford, Havering
2017.09 - 2021.05

Skills

  • Attention to detail
  • Communication skills
  • Good punctuality and flexibility to get things done
  • Effective time-management skills
  • Ability to work under pressure
  • Confident
  • Team collaboration
  • Problem-solving
  • Customer service

Certification

Cimpsa Level 3, Personal trainer course

HOBBIES AND INTERESTS

Football, Health and science, Music, Basketball

Volunteer Experience

  • Local church charity, Retail Assistant (Volunteer), Dagenham, England, 2020-02, 2020-03, Communicating with customers and guiding them with any help required, ensuring high-quality services while upholding brand standards and values to ensure customer satisfaction., Selling church products and selling tea, coffee, soft drinks, crisps, biscuits, and chocolate., Assisted customers in finding products, offering detailed information to increase sales and enhance shopping experience.
  • NHS, Active responder (Volunteer), Barts, Whitechapel, 2022-11-11, Present, Respond rapidly to urgent requests to support patients and NHS services in the community, Providing immediate assistance in time-sensitive situations following NHS protocols, Support patient wellbeing through practical help, reassurance and clear communication., Maintain professionalism, confidentiality and safeguarding always

Affiliations

  • Watching Films/Series
  • Football
  • Reading books

References

References available upon request.

Timeline

Active response

Barts Health NHS Trust
2026.01 - Current

Till operator/Bar staff

Sodexo
2024.10 - Current

Bartender

Marybone Cricket club
2024.08 - 2026.01

Till operator

Delaware North
2024.07 - Current

Bartender

Michael Wisher
2024.06 - 2025.01

Bartender

Hap solutions
2024.06 - 2024.07

Construction Factory Worker

Sweeep Kuusakoski
2023.07 - 2023.09

Steward

N5 Security
2022.01 - 2025.06

A Level - Sociology- B, BTEC Sport- Merit

Fulston Manor Sixth form
2021.09 - 2023.07

Temporary Worker

Corner shop
2020.12 - 2021.01

GCSE Secondary - GCSE

St Edwards Academy Coe
2017.09 - 2021.05

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Heni Asemota-Ero