Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Hemza Karrouchi

Oxford,BAS

Summary

Motivated and detail-oriented professional with a strong foundation in retail operations and customer service. Co-founder of ScholarSupps Ltd, successfully balancing entrepreneurial tasks with a focus on customer satisfaction. Experience as a market stall trader and sales assistant, excelling in fast-paced environments while managing transactions and product placement. Proven communication and problem-solving skills developed through tutoring, enhancing ability to assist customers effectively.

Overview

4
4
years of professional experience

Work History

Sales Associate

Ernest Jones
Oxford
08.2024 - Current
  • Guided clients through selection process to find ideal jewellery for special occasions and personal use.
  • Built lasting relationships with clients, enhancing loyalty and repeat business.
  • Handled negotiations to secure favorable outcomes for both clients and the business.
  • Maintained post-sale connections, fostering trust and ensuring exceptional client experiences.
  • Specialized in managing repair queries using Repairs Management System, resolving issues efficiently.
  • Inspected jewellery and watches to ensure pristine condition for sales presentations.
  • Dressed displays to create inviting atmosphere that attracts customers.
  • Focused on delivering high-quality service within luxury retail environment.

Co-owner of Scholarsupps

Scholarsupps
10.2023 - Current
  • Company Overview: a company specializing in the development and sale of supplements designed to enhance cognitive function, reduce fatigue, and improve overall wellbeing.
  • I co-founded Scholarsupps, a company specializing in the development and sale of supplements designed to enhance cognitive function, reduce fatigue, and improve overall wellbeing.
  • Our products are specifically tailored to meet the needs of higher education students and individuals within academic environments, where mental clarity and sustained energy are paramount.
  • In this role, I gained invaluable experience in understanding customer needs, developing targeted product offerings, and creating effective marketing strategies to reach our niche market.
  • A company specializing in the development and sale of supplements designed to enhance cognitive function, reduce fatigue, and improve overall wellbeing.
  • The skills I developed in customer engagement, product knowledge, and business operations make me well-suited for a retail assistant position, where I can apply my ability to understand customer needs, provide tailored advice, and ensure a positive shopping experience.

Market Stall Trader

Witney Outdoor Markets
Witney
12.2021 - 10.2022
  • I was responsible for efficiently managing order processing and contributing to the daily operations, including opening and closing the stall.
  • I ensured that all health and safety protocols were strictly adhered to, maintaining a safe and compliant environment.
  • My commitment to acquiring and applying comprehensive product knowledge enabled me to deliver exceptional customer service, offering informed recommendations to meet customers' needs.
  • The position required strong organizational skills and effective customer engagement, both of which were essential in creating an appealing shopping experience and maintaining accurate sales records.
  • These skills are directly transferable to a retail assistant role, where my ability to organize, engage with customers, and uphold high standards will contribute to a positive and efficient retail environment.

Education

Tutor of Mathematics -

Cokethorpe School
06.2024

A-Levels - Mathematics, Further Mathematics, Biology, Physics

Cokethorpe School
08.2023

Skills

  • Customer service
  • Sales techniques
  • Cash handling
  • Upselling techniques
  • Product knowledge
  • Time management
  • Problem solving
  • Team collaboration
  • Communication skills

Languages

  • English (fluent)
  • Urdu (conversational)
  • Arabic (beginner)

Timeline

Sales Associate

Ernest Jones
08.2024 - Current

Co-owner of Scholarsupps

Scholarsupps
10.2023 - Current

Market Stall Trader

Witney Outdoor Markets
12.2021 - 10.2022

Tutor of Mathematics -

Cokethorpe School

A-Levels - Mathematics, Further Mathematics, Biology, Physics

Cokethorpe School

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Hemza Karrouchi