Summary
Overview
Work history
Education
Skills
Certification
Languages
References
Personal details
Timeline
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HEMA ALEXANDER

HEMA ALEXANDER

India

Summary

A committed and adaptable professional with hands-on experience in patient care, healthcare assistance , and educational consultancy . Successfully completed practical training as a General Duty Assistant (GDA) at a Government Community Health Centre, where I provided compassionate support to patients and assisted in various clinical tasks including medication administration and catheterisation. In addition, I have one year of experience in the education consulting sector , where I guided students through international admission procedures and visa processing. My ability to connect with people, combined with strong communication and multitasking skills, makes me well-suited for roles in home care, customer-facing sales , or student advisory services in a fast-paced, multicultural environment like Dubai .

Overview

2
2
years of professional experience
1
1
Certification

Work history

General Duty Assistant (GDA) / Nursing Associate (Internship)

Government Community Health Centre
Vizhinjam, India
11.2024 - 04.2025
  • Assisted in daily patient care, including hygiene, mobility, and emotional support
  • Monitored vital signs and reported changes to medical staff
  • Administered medication and supported procedures such as catheterisation
  • Ensured accurate medical documentation and patient record updates
  • Collaborated with nurses and doctors to deliver quality patient outcomes
  • Maintained a clean and safe environment for all patients, contributing to overall well-being.
  • Improved patient care by maintaining comprehensive records of treatment and progress.
  • Monitored post-operative patients closely, reducing complications significantly.
  • Administered medication as prescribed by doctors, ensuring proper recovery of patients.
  • Organised training sessions for junior nursing associates contributing to professional growth and development within the team.
  • Provided emotional support to distressed families during critical illness periods offering solace during trying times.
  • Provided incontinence care and bed baths, maintaining patient privacy and dignity at all times.
  • Built caring, supportive relationships with residents, enhancing daily life through personalised care.
  • Responded to patient call lights and supported continuum of care with appropriate interventions.
  • Prioritised patient welfare, providing comfort, reassurance and support to reduce anxiety and distress.

Educational Consultant

Robin's royal
Trivandrum, India
05.2023 - 04.2024
  • Guided students on overseas education options, including university selection and course suitability
  • Provided end-to-end support with visa applications, documentation, and interview preparation
  • Maintained accurate student records and coordinated with international institutions
  • Built rapport with students and parents to ensure smooth transition and client satisfaction
  • Offered friendly, efficient customer service and handled challenging situations with ease.
  • Increased customer satisfaction by resolving issues.
  • Delivered exceptional customer service by proactively listening to concerns and answering questions.
  • Applied critical thinking to analyse problems, evaluate solutions and select best decisions.
  • Used Microsoft Word and other software tools to create documents and clear communications.

Education

higher secondary - Humanities

LEI XIII H.S.S
Pulluvilla, Trivandrum
2021 - 2023

SSLC -

LEI XIII H.S.S
Pulluvilla, Trivandrum
2019 - 2020

Skills

  • Patient care and clinical assistance
  • Medication administration and catheterisation
  • Student counselling and international admissions support
  • Retail sales communication and customer service
  • Records management and data entry
  • Team collaboration and multitasking
  • MS Office Suite (Word, Excel, PowerPoint)
  • Fluent in English, Malayalam, Hindi & Tamil
  • Empathetic, reliable, and goal-driven

Certification

General duty assistant (GDA)- 6 month certification, 2024-2025

Data entry and office management- 3 month certificate course, 2023

.

Languages

English
Proficient (C2)
Hindi
Proficient (C2)
Malayalam
Proficient (C2)
Tamil
Proficient (C2)

References

Available upon request.

Personal details

Date of birth: 13 June 2004

Age: 21

Gender: Female

Marital status: Unmarried

Nationality: Indian

Availability: Ready to relocate and join immediately.


Timeline

General Duty Assistant (GDA) / Nursing Associate (Internship)

Government Community Health Centre
11.2024 - 04.2025

Educational Consultant

Robin's royal
05.2023 - 04.2024

higher secondary - Humanities

LEI XIII H.S.S
2021 - 2023

SSLC -

LEI XIII H.S.S
2019 - 2020

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HEMA ALEXANDER