Helin Sheen

(Part time weekend)

• Oversaw customer reviews on Facebook, Twitter, and Google Reviews. responded to reviews by focusing on local customers and offering suggestions to address negative comments as necessary.
• Book keeping - Handled bank and balance sheet reconciliations to maintain accurate, up-to-date accounts.
• Helping with inputting daily taking and expenses for the accountant
• Dealing with Internet companies to improve their services to our company handling complaints responding to customers request
• Designing and customizing the menu
• Promoting the business online through google reviews

(Work experience - full time)

• Greeted incoming customers in a professional manner and provided friendly, knowledgeable assistance.
• Kept files organised and up-to-date for accurate record-keeping purposes. such files included checking if data on customers were up to date, filled out correctly and sorted
• Received, sorted and distributed incoming mail.
• Used excel spreadsheets to gather information such as emails, addresses and phone-numbers of care homes around London in order to distribute promotional emails to those care homes
• Provided printing, photocopying scanning support to colleagues.
• Maintained up-to-date client records in database systems.