Summary
Overview
Work History
Education
Skills
Timeline
Generic

Helene Duke

Milton Keynes,Buckinghamshire

Summary

I am a very out going person and get on with everyone,

I love a good challenge and am a bit of a go getter, I am a dedicated level 3 child carer with strong skills.

I work well as a team player and work well as an individual, demonstrating excellent leadership/organisation and planning skills.

I am continuously improving myself and my skills by setting myself goals.

Overview

10
10
years of professional experience

Work History

Delivery Manager

D&A Commercial
Milton Keynes, Buckinghamshire
02.2022 - Current
  • Assisted in conducting recruitment interviews.
    Supported interviewers in evaluating candidates.
    Facilitated communication between candidates and hiring teams.
  • Assisted in compiling data entries across Excel, Google Sheets, PowerPoint, and Word.
    Supported data management tasks to ensure accuracy and completeness.
    Facilitated team collaboration through effective document sharing and organisation.
  • Coordinated staff vehicle logistics to ensure timely and efficient transportation.
  • Delivered 24-hour support to staff, ensuring operational efficiency and prompt issue resolution.
  • Facilitated communication with clients through phone, email, and Teams video calls to enhance engagement and support.
  • Oversaw equipment maintenance and calibration to ensure optimal performance and reliability.
  • Assisted in creating weekly staff rotas.
    Managed employee holiday requests.
    Coordinated medical and sickness leave processes.
  • Conduct welfare checks on staff to promote mental well-being, and support a positive workplace culture.
  • Coordinated and managed staff training programmes to enhance employee skillsets and compliance.

Room Leader

Ashbourne day Nursery
Milton Keynes, Buckinghamshire
04.2021 - 02.2022
  • Delivered comprehensive training modules to staff on EYFS principles and cognitive and social-emotional child development.
  • Maintained stringent health and safety standards, safeguarding children and staff alike.
  • Analysed child observations to tailor learning experiences to individual needs.
  • Fostered strong relationships with parents, ensuring open and effective communication.
  • Engaged in continuous professional development to enhance expertise in early years education trends.
  • Facilitated planning activities for children to enhance engagement, and developmental skills.
  • Liaised with outside agencies to enhance collaboration and streamline communication processes.
  • Supported staff and parents in fostering inclusive environments for children with special educational needs.
  • Supported management during Ofsted inspection to ensure compliance and standards are met.

Nursery Nurse

Little Explorer's Nursery
Milton Keynes, Buckinghamshire
10.2018 - 03.2020
  • Planned unique, engaging messy play activities to encourage children's sensory development.
  • Cleaned and sanitised play areas and equipment for excellent health and hygiene standards.
  • Facilitated engaging learning activities designed to promote early literacy and numeracy skills in a playful environment.
  • Planned and delivered play activities with structure and enthusiasm, encouraging group participation.
  • Administered first aid and managed minor injuries, maintaining a calm and reassuring presence for children.
  • Targeted activities and games to suit children's ages and abilities.
  • Observed children at play and during learning periods to identify concerns and informed parents of serious issues.
  • Created fun resources for children to aid learning and development.
  • Monitored children's progress through regular observations and assessments, providing feedback to parents and caregivers.
  • Built compassionate, caring relationships with children and families, enhancing nursery popularity through word-of-mouth recommendations.

Key Worker

Pre School Learning Alliance
Milton Keynes, Buckinghamshire
07.2017 - 07.2019
  • Facilitated childcare services at children's centres, enabling parents to engage in parent training courses.
  • Provided guidance and support to young mothers in a mother and baby housing unit to foster independence and confidence.
  • Facilitated playgroup sessions to empower new parents with skills essential for enhancing child development activities.

Pre school Treasurer

Twinkle Tots Pre school
Milton Keynes, Buckinghamshire
04.2016 - 09.2018

Supported preschool following inadequate Ofsted report.
Collaborated with committee members, managers, and other stakeholders to improve standards.
Assisted in implementing necessary changes for compliance with guidelines.

Supported management of preschool, enhancing staff skills through targeted support initiatives.

Supported preschool operations by strategically managing with limited financial resources following funding loss.

Took part in advertising fundraising initiatives while fostering strong relationships with local businesses and community members to sustain preschool operations.

  • Reported on financial situation to guide decision-making and budget formulation.
  • Managed receipt and banking information to monitor and protect company funds.
  • Monitored expenses, income, budgets and petty cash records and acted upon errors.
  • Managed accounts payable and receivables, raising invoices, reconciling accounts and processing cash transactions.
  • Oversaw daily treasury operations, ensuring accurate transaction processing and financial record-keeping.
  • Drafted and submitted monthly reports to relay financial situation and developments.

Education

Level 3 Diploma - Childcare

Milton Keynes College
Milton Keynes
01-2020

Level 2 - Mental Health

Cache
Milton Keynes,
01-2018

Pass - Oral Health/Nutrition Training

Change 4 Life
Milton Keynes, MIK
01-2014

Level 2 - Childcare

Milton Keynes College
Milton Keynes
01-2013

Skills

  • Effective communication
  • Team collaboration
  • Conflict resolution
  • Equipment maintenance
  • Compliance management
  • Staff recruitment
  • Employee training
  • Resource management
  • Performance monitoring

Timeline

Delivery Manager

D&A Commercial
02.2022 - Current

Room Leader

Ashbourne day Nursery
04.2021 - 02.2022

Nursery Nurse

Little Explorer's Nursery
10.2018 - 03.2020

Key Worker

Pre School Learning Alliance
07.2017 - 07.2019

Pre school Treasurer

Twinkle Tots Pre school
04.2016 - 09.2018

Level 3 Diploma - Childcare

Milton Keynes College

Level 2 - Mental Health

Cache

Pass - Oral Health/Nutrition Training

Change 4 Life

Level 2 - Childcare

Milton Keynes College
Helene Duke