Helena Cristina Bernardo Monsanto

• Assisted patients with activities of daily living, including bathing and dressing.
• Collaborated with nursing staff in providing basic patient care, such as taking vital signs.
• Observed and reported changes in patients' physical, mental, and emotional conditions to the supervising nurse.
• Performed routine blood glucose monitoring, ketone tests, and weight measurements when necessary.
• Responded promptly to patient call lights and requests, ensuring timely assistance.
• Collected specimens from patients according to established procedures to support diagnostics.
• Maintained a clean work environment by adhering to infection control policies and procedures.
• Assisted in feeding residents who are unable to feed themselves due to disabilities or illness.
• Regularly checked and monitored vital signs, including temperature, pulse rate, respiration rate, and blood pressure, reporting any abnormalities to nursing staff.
• Supported daily living activities by serving meals and assisting with positioning and turning of patients.
• Measured and recorded food and fluid intake and output, providing updates to nursing staff as needed.

- Provided compassionate care for elderly residents in a nursing care home setting, ensuring their dignity and respect at all times.
- Developed individualised care plans tailored to meet each resident's unique needs and preferences.
- Administered prescribed medications and treatments by established protocols.
- Collaborated with a multidisciplinary team, including healthcare professionals such as GPs, social workers, occupational therapists, and nurses, to ensure continuity of care for residents.
- Maintained accurate records, including progress notes, incident reports, and medication administration records.
- Responded promptly to residents' families' calls and requests with courtesy and professionalism.
- Encouraged resident independence by setting realistic goals and objectives, and promoting active participation in their care.
- Provided emotional support to residents and their family members during difficult times.
- Demonstrated empathy and professionalism while delivering client services.
- Responded appropriately to emergencies, including falls and seizures, maintaining resident safety.
- Participated in team meetings to review cases, share insights, and develop comprehensive treatment plans.
- Adhered to strict infection control policies when providing direct resident care.
- Assisted with end-of-life decisions, ensuring compassionate support for residents and their families.
Analysed diagnostic reports and findings from tests and examinations to assess resident conditions and determine treatment plans.
- Monitored diet, physical activity, and behaviours to adjust care plans as necessary.
- Interpreted diagnostic tests to identify and evaluate resident conditions.
- Attended interdisciplinary meetings with healthcare teams, facilitating collaborative discussions regarding resident care.
- Performed female catheterization, managed simple and complex dressings, and conducted pressure sore assessments.
- Updated wound management booklets utilizing the TIMES tool and assessed sepsis risk with appropriate tools.

- vital signs

- medications daily in accordance with the MAR (Medication Administration Record) chart, ensuring timely and accurate documentation.

- Provided PRN (as needed) medications promptly when required, monitoring patient responses and adjusting care as necessary.
- Administered vaccinations and controlled drugs (CDs) while maintaining meticulous records and inventory control.
- Prepared and administered anticipatory medications, set up and managed rig/PEG pumps, and provided necessary cleaning and maintenance.
- Carried out blood draws and performed various assessments, including BMI and Waterlow risk assessments, on a daily basis.
- Provided leadership and support to team members during shifts, engaging in coaching, sharing challenges, and fostering diverse perspectives to ensure high standards of care for residents.

- Provided assistance to residents with activities of daily living, such as bathing and dressing.
- Prepared beds and equipment for healthcare professionals to use.
- Observed residents' physical, mental, and emotional conditions and reported any changes to the supervisor or nurse on duty.
- Answered call lights promptly and responded in a timely manner.
- Collected specimens from residents according to established procedures.
- Assisted with mobility exercises for immobile residents under the direction of a physical therapist or nurse.
- Hewer cannot identify as those who cannot feed themselves due to disability or illness.
- Assisted wheelchair residents from a wheelchair or bed using appropriate techniques/types of equipment.
- Participated in educational opportunities related to healthcare assistant duties.
- Interacted positively with family members of residents while delivering compassionate care.
- Documented information in resident charts and communicated status updates to the interdisciplinary care team.
- Turned and repositioned bedridden resident to prevent bedsores.
- Measured and recorded food and liquid intake and output, reporting changes to medical or nursing staff.
- Planned and served meals and snacks to residents according to prescribed diets.
- Supplied, collected, and emptied resident bedpans frequently.

Supervise and coordinate the daily cleaning activities in assigned areas, ensuring all tasks are completed to a high standard.
- Provide guidance, support, and direction to cleaners, ensuring they have the necessary resources to complete their duties.
- Carry out regular inspections of work areas to ensure cleanliness standards are met and that health and safety regulations are adhered to.
- Ensure all cleaning materials, equipment, and supplies are available as needed and that they are used correctly.
- Train new cleaners on job procedures, safety protocols, and proper cleaning products, and equipment use.
- Maintain records of attendance, leave requests, overtime hours worked, and other relevant data for payroll processing purposes.
- Respond promptly to customer complaints regarding cleanliness issues or any other related matters.
- Develop performance objectives for cleaners emphasising quality service delivery; conduct appraisals as required.
- Monitor stock levels of consumables such as soap and toilet paper and order additional supplies when needed.
- Organise regular deep cleans in critical areas such as bathrooms or kitchens; monitor progress throughout the process.
- Investigate accidents or incidents involving employees within the team; take corrective action where necessary.
- Ensure compliance with company policies relating to health and safety at work; provide advice where appropriate.
- Promote good working relationships between cleaners by encouraging team spirit among colleagues.
- Ensure all machinery is in good working condition by carrying out regular checks, and arranging repairs as necessary.
- Participate actively in recruitment by interviewing candidates for cleaner positions, and making recommendations accordingly.
- Communicate guest service scores to drive improvement and higher guest satisfaction.
- Verify each completed room against standard plans to maintain consistency.
- Mix water, detergents, or acids to prepare cleaning solutions.
- Establish and enforce procedures and work standards, promoting team performance, and safety.
- Manage a team of employees, daily progress reports, and overall project planning.