Helena Heady, MBE
Rothwell,Northamptonshire
Summary
Armed Forces Veteran and accomplished professional with 30 years of administrative experience, demonstrating expertise in data analysis and management. Proven track record in team collaboration and leadership, coupled with communication and presentation skills. Adept at problem solving and delivering effective solutions, with strong IT proficiency. Seeking a new role that will provide better work-life balance and enable me to demonstrate my professionalism, commitment and enthusiasm for providing services to support the community.
Overview
23
23
years of professional experience
12
12
years of post-secondary education
1
1
Certification
Work history
Chief Analyst and Operations Lead
Royal Navy
2011.12 - Current
- Led a team of ten analysts, developing bespoke tradecraft and strategically delegating the analysis of large datasets to address critical MOD priorities effectively.
- Utilised a wide range of custom tools and commercial products daily to analyse, document and present data effectively, including MS Office, Oracle databases, Elastic Search and AI analytics.
- Oversaw management of sensitive data across various platforms, uphold highest standards of confidentiality, integrity and accessibility. Actively ensured adherence to the Data Protection Act and Information Assurance Standards, demonstrating a commitment to data security and best practices.
- Provided pastoral support to military personnel to enhance team cohesion, improve overall welfare, and enable personal development.
- Awarded an MBE in the 2019 Queen's Birthday Honours for exceptional contributions to national security.
Electrical Engineer (Chief Petty Officer)
Royal Navy
2003.01 - 2011.11
- Led a team of five skilled technicians in the daily upkeep of weapons systems and communications equipment aboard warships.
- Facilitated problem-solving and troubleshooting of critical assets to ensure peak performance and operational readiness in high-pressure situations.
- Administered logbooks, procurement, and maintenance schedules for systems, ensuring high standards of accountability and compliance.
- Directed firefighting containment operations for team of up to 30 personnel, effectively responding to fire and explosive emergencies.
- Mentored junior team members, providing training and development opportunities, offering regular feedback and recognition; administering annual appraisals to foster open and positive team ethos.
Education
PGDip - Computing
The Open University
Milton Keynes 2011.09 - 2016.03
FDEng - Electrical Engineering
University of Portsmouth
Hampshire 2004.01 - 2006.03
Bachelor of Arts - Business Information Systems
University of Northampton
Northampton 1998.09 - 2001.06
GNVQ L3 and RSA - Business and Secretarial Studies
Tresham College
Kettering 1993.09 - 1996.07
Skills
- 30 Years of administration and managerial experience
- Data analysis and management
- Team collaboration and leadership
- Communication and presentation skills
- Problem solving and solutions
- IT proficiency
- Commitment and reliability
Affiliations
- iFit member and dedicated runner, regularly completing 10k to half marathon distances, promoting health and positive wellbeing.
- Brass band musician, playing cornet for a Royal Navy volunteer band and civil service band.
Certification
- Institute of Administrative Management
- FAA Level 2 Award in First Aid for Mental Health
- CMI Level 5 Certificate in Management and Leadership
- C&G Level 4 Engineering Management
- CMI Level 3 Diploma in First Line Management
Timeline
Chief Analyst and Operations Lead
Royal Navy
2011.12 - Current
PGDip - Computing
The Open University
2011.09 - 2016.03
FDEng - Electrical Engineering
University of Portsmouth
2004.01 - 2006.03
Electrical Engineer (Chief Petty Officer)
Royal Navy
2003.01 - 2011.11
Bachelor of Arts - Business Information Systems
University of Northampton
1998.09 - 2001.06
GNVQ L3 and RSA - Business and Secretarial Studies
Tresham College
1993.09 - 1996.07