Helen White

• Managing, promoting, and marketing holiday cottage
• Maintaining finances
• Maintaining the cottage
• Adhering to all legislation
• Preparing cottage for guests
• Demonstrated willingness to help wherever possible
• Increased customer satisfaction by resolving any issues in a timely manner

Stay at home mother to our son. He is now at high school.

FirstGroup is a footsie 200 plc which had, during the duration of employment, employees across the whole of the UK, USA and Canada.

• Full responsibility for the smooth running of the Chief Executive's office
• First point of contact for the office of the Chief Executive and handled all incoming and outgoing emails and mail
• Liaised between the CEO and direct reports
• Organised all internal and external meetings and managed a complex diary
• Organised all accommodation and travel arrangements
• Point of liaison between the Board and the Chief Executive
• Proofread documents, such as speeches, before passing them to the Chief Executive
• Managed an assistant

At Acumen

• Responsible for the smooth running of the diaries and correspondence of the Heads of HR, Marketing and Business Development
• Liaised between managers and their direct reports
• Responsible for double checking payroll

Was promoted to HR Coordinator and was put through my CIPD diploma at Robert Gordon's University. Duties included:

• Maintained HR files and records
• Liaised with recruitment companies
• Conducted exit interviews to gain insights into improving employee experience
• Prepared annual review paperwork
• Assisted with HR policies and procedures

• Ensured the smooth running of the Chief Executive's office
• Full responsibility for all incoming and outgoing mail and emails
• Organised all meetings and travel arrangements
• Liaised with the Board of Trustees, organised Board meetings, collated and circulated the Board papers, and took and Board meeting minutes, before preparing them for the Chairman in a timely manner
• Managed the team of office administrators