Helen Turner,
Torrox Costa
Summary
A highly organised and driven professional with a proven track record in customer service, demonstrated at Ryka Stores S.L. and as a self-employed property manager, who excelled in managing over 30 holiday rentals, ensuring operational excellence and financial accuracy. Skilled in cash handling and customer relationships.
Overview
11
11
years of professional experience
Work History
Shop Assistant
Ryka Stores S.L.
Torrox Costa
09.2022 - Current
- Performed opening, closing procedures for the store including counting money in cash drawers at start, end of shifts.
- Operated cash registers, processed transactions, and handled cash accurately.
- Greeted customers and provided assistance with product selection.
- Answered customer inquiries regarding product features, pricing, and availability.
- Maintained knowledge of store layout to assist customers in locating products.
- Managed inventory levels on the shop floor, ensuring stock is replenished as needed.
- Conducted price changes and label updates as directed by management.
- Handled incoming shipments and ensured that all items were properly tagged and priced before placing them on shelves or counters for sale.
- Assisted in maintaining store appearance by stocking shelves, organizing displays, and ensuring cleanliness of the shop floor.
- Monitored security cameras for suspicious activity within the store premises.
Holiday Rental Property Management Co
Self employed
Torrox Costa
01.2014 - 08.2022
- Managed and oversaw cleaning, maintenance and the administration of up to 30 no. holiday property rentals.
- Maintained accurate records of financial transactions including rental payments, deposits, and other income.
- Prepared monthly statements for owners detailing financial performance data such as monthly income and expenses.
- Managed all maintenance requests from guests in a timely manner.
- Coordinated with cleaners and maintenance to promote timely turnovers after move-outs.
- Inspected properties regularly to identify deficiencies and schedule repairs.
- Provided excellent service and attention to guests when face-to-face or through phone conversations.,
Education
Longhill High School
Rottingdean06-1987
Skills
- Customer service
- Cash handling
- Equipment operation
- Shop organization
- Inventory control
- Product labeling
- Property management expertise
Languages
English
First Language
Spanish
Elementary (A2)
A2
Timeline
Shop Assistant
Ryka Stores S.L.
09.2022 - Current
Holiday Rental Property Management Co
Self employed
01.2014 - 08.2022
Longhill High School
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