Helen Taverner
Bridgwater,Somerset
Summary
Dedicated professional specializing in risk assessment, time management, and progression tracking. Expertise in managing diverse customer interactions in complex, fast-paced environments, ensuring focus and building customer trust. Proven ability to implement innovative solutions across various professional settings, driving efficiency and effectiveness.
Overview
9
9
years of professional experience
5
5
years of post-secondary education
Work history
Tattoo artist
Macabre Inc
Bridgwater, Somerset
2025.10 - Current
- Exhibited exceptional precision by executing intricate tattoo designs.
- Pioneered innovative techniques which improved overall quality of work.
- Created an inviting atmosphere within the studio ensuring optimum client relaxation during procedures.
- Dealt effectively with challenging customers maintaining professionalism at all times.
- Maintained a relationship and taught new apprentices in the tattooing world and helped guide them through building their own business.
Bar supervisor
The Cobblestones
Bridgwater, Somerset
2019.08 - 2025.10
- Enhanced customer satisfaction by managing bar operations efficiently.
- Collaborated with management on special events and theme nights generating fresh interest among patrons.
- Monitored bar equipment maintenance to avoid operational disruptions during service hours.
Team Leader Of Payments
Tool Station
Bridgwater, Somerset
2017.03 - 2019.08
- Maintained updated knowledge of products to provide accurate information to customers.
- Participated actively in training sessions to improve call handling skills.
- Stayed calm under pressure, offering empathetic assistance to upset customers.
- Monitored queue times and adjusted according to call volume fluctuations daily.
Education
GCSEs -
Chilton Trinity School
Bridgwater 2013.09 - 2017.05
A-Levels -
Bridgwater College
Bridgwater 2017.09 - 2019.05
Skills
- Risk assessment capability
- Time management mastery
- Microsoft Office Suite
- Data confidentiality
- Complaint handling
- Customer care
- Knowledge of gdpr regulations
- Telephone etiquettes
- Communication proficiency
- Empathy handling
- Retail software proficiency
- Payment Processing
- Account management
- Conflict management
References
References available upon request.
Timeline
Tattoo artist
Macabre Inc
2025.10 - Current
Bar supervisor
The Cobblestones
2019.08 - 2025.10
A-Levels -
Bridgwater College
2017.09 - 2019.05
Team Leader Of Payments
Tool Station
2017.03 - 2019.08
GCSEs -
Chilton Trinity School
2013.09 - 2017.05