HELEN OGUNSANYA
LONDON
Summary
A dedicated year representative at Bacon’s College, skilled in people management and communication, adept at fostering positive interactions with colleagues and tutors. Demonstrates strong teamwork abilities by contributing to collective goals while excelling individually. Proficient in MS Excel, MS Word, and PowerPoint, with a focus on enhancing organisational efficiency.
Overview
4
4
years of professional experience
2024
2024
years of post-secondary education
Work history
Retail Assistant
Primark
London
2022.06 - 2022.09
- Communicated well with both customers and teammates to keep things running smoothly
- Handled a high volume of returns and exchanges, making sure customers left satisfied
- Worked efficiently under pressure, especially during busy periods
- Managed time well and stayed organised throughout shifts
- Supported colleagues when needed and worked well as part of a team
- Took a proactive approach to tasks and kept a positive attitude on the shop floor
- Trained on tills and processed payments accurately and quickly
- Created a friendly and welcoming environment for customers
Retail assistant
JD
2024.12 - Current
- Help customers out on the shop floor with sizes, styles and general questions
- Work on the tills and handled cash/card payments
- Restock shelves and kept the shop looking tidy and organised
- Work with the team to hit sales targets during busy periods
- Help with deliveries and sorting stock in the back
- Stay calm and helpful even when it got hectic
- Chat with customers and made them feel comfortable so they’d come back
- Follow store rules and made sure everything was done properly
- Back up teammates when needed to keep things running smoothly
Education
BA (Hons) - Counselling Coaching & Mentoring
Canterbury Christ Church University
Canterbury, Kent 2022.09 - 2025.06
Level 3 BTEC - Health and Social Care
Christ the King Lewisham Sixth Form
Bacon’s College London
London, UKSkills
- PEOPLE MANAGEMENT: I was a year representative at Bacon’s college
- COMMUNICATION & PEOPLE SKILLS: Interacting with people and getting my idea across is what I do as a year representative Also my effective people’s skill enables me to get colleagues and tutors happy
- TEAMWORK: I ensure working towards a common goal with a team of colleagues as well as contribute on an individual level
- SYSTEMS USED: MS Excel, MS Words, PowerPoint
Referees
Available on request.
Timeline
Retail assistant
JD
2024.12 - Current
BA (Hons) - Counselling Coaching & Mentoring
Canterbury Christ Church University
2022.09 - 2025.06
Retail Assistant
Primark
2022.06 - 2022.09
Level 3 BTEC - Health and Social Care
Christ the King Lewisham Sixth Form
Bacon’s College London