Helen Jones
Newport,United Kingdom
Summary
Versatile professional with expertise in beauty therapy, spa and retail management, and training and development. Skilled in client consultation, veterinary appointment scheduling, and pet first aid, with a strong background in handling multiple pets and basic obedience training. Demonstrates comprehensive knowledge of dog breeds and a commitment to delivering exceptional care and service. Dedicated to fostering growth through effective training while ensuring client satisfaction across diverse industries.
Overview
20
20
years of professional experience
4
4
years of post-secondary education
Work history
Dog walker
Self Employed
Newport, Monmouthshire
01.2025 - Current
- Ensured safety and wellbeing of dogs during walks in various environments.
- Developed strong relationships with clients through effective communication and reliability.
- Managed multiple dog walking schedules to accommodate diverse client needs.
- Observed and reported any behavioural changes in dogs to owners promptly.
- Implemented best practices for leash handling and dog control to ensure safety.
- Organised group walks, promoting socialisation among dogs in a controlled setting.
- Provided basic training and reinforcement of commands during walks to enhance obedience.
Business Owner
Self Employed
05.2014 - 08.2018
- Directed beauty venture executing treatments for committed customers.
- Developed comprehensive business strategies to enhance operational efficiency and market presence.
- Managed daily operations, ensuring smooth workflow and adherence to quality standards.
- Cultivated strong relationships with clients, fostering loyalty and encouraging repeat business.
- Implemented marketing campaigns that increased brand awareness and attracted new customers.
Beauty Therapy Tutor
West Mon School - Pontypool
Pontypool
08.2014 - 12.2016
- Company Overview: Foundation 14A is a charity funded organisation, which allows students from school to follow a career path of their choice while still in fulltime education.
- Tutoring a group of 16 students from West Monmouthshire School, Pontypool. Foundation 14A is a charity funded organisation, which allows students from school to follow a career path of their choice while still in fulltime education. My position involved teaching students level 1-2 Beauty Therapy. My position also involves me training a group of traveller students to which I deliver a wide variety of beauty therapy related topics. I also dedicate time during the holidays to run workshops for traveller adults who are looking gain a qualification in the beauty therapy industry.
- Responsibilities: -
- Establishing clear objectives with my students.
- Planning lessons and activities effectively to ensure the curriculum is covered, using a variety of different teaching and learning methods
- Teaching a variety of Beauty Therapy subjects to students age fourteen to sixteen
- Ensuring the health and safety of students.
- Providing training and support materials to the adult traveller community. Preparing them for work experience.
- Delivering health and Safety legislations relevant to the beauty therapy industry.
- Creating lesson plans, and fun learning activities to encourage learning.
- Organising work experience placements for all achieving students to attend during year two.
- Launching Hidden Beauty, the schools own training salon open to the public.
Beauty Therapy Teaching Assistant
Cross Keys Collage
01.2016 - 04.2016
- Part of PGCE Course (Work Placement)
Beauty Therapist
Jazz Hair and Beauty Magor - Magor
Magor
05.2013 - 08.2014
- Performing treatments on clients
- Promoting all new treatments and product sales. In the form of demonstration, and promotional evenings.
Tutor
Bristol and Swindon College
10.2012 - 10.2012
- A supporting role assisting the Head of department to deliver level 3 college students curriculum.
- Working through lesson plan, ensuring students have a clear understanding of exam standards and knowledge needed to pass successfully.
- Assisting students to complete units of study in a timely manner.
Beauty Hall Counter Manager
Tesco
09.2011 - 06.2012
- Responsible for ensuring operational excellence within my team.
- Identifying new market opportunities to attract new clientele.
- Inspiring and developing a team of 16 therapists to retail prestige skincare and cosmetic ranges.
- Ensuring beauty hall achieves KPIs
- Controlling promotional changeover and updating staff knowledge on new lines.
- Holding regular meetings to establish new ways to trade prestige ranges.
- Liaising with buyers and suppliers to ensure new lines are in store.
- Working alongside buying manager and following cosmetic trends.
- Experience in preparing for and carrying out stock count and preparing for store sign off.
- Excellent negotiation skills by networking with surrounding businesses to develop interests.
- Key Achievements
- Set up a brand-new department of 25 product ranges.
- Achieving department targets.
- Recruiting a team of knowledgeable beauty experts.
Spa Manager
Marriott St Pierre Country Club
01.2007 - 01.2009
- Strong time management and organisational skills when recruiting, ensuring that department was ready to trade for store opening.
- Merchandising, sales and promotions.
- Successfully managing the whole store while acting as duty manager.
Spa and Leisure Manager
Cwrt Bleddyn Hotel and Spa
01.2006 - 01.2006
Education
PGCE - Teaching
University of South Wales Cardiff
09.2014 - 03.2016
ITEC PTTLS - TEACHING
ULEARN COLLEGE
09.2011 - 12.2012
IHBC DIPLOMA - Beauty Therapy
Nash College
09.2001 - 01.2003
Skills
- Beauty therapy expertise
- Spa and retail management
- Training and development
- Client consultation
- Multiple pet handling
- Basic obedience training
- Dog breed familiarity
- Pet first aid certified
- Veterinary appointment scheduling
Additional information
Experience teaching my own groups of students level 1+2 Beauty Therapy. Formative and summative assessment skills were used throughout my job role. Creating individual learning plans, lesson plans and schemes of work, to enable me to cover all aspects of each individual subject. Teaching basis numeracy and literacy skills to travellers students. Providing Mentoring and student support during lessons to ensure all students maintained a good rapport with me throughout course. Providing evidence of Tracking students development ,and ensuring that pastoral care was a key component to the success of students.I have developed strong leadership skills,and provide encouragement and drive to ensure each student reaches their true potential.
Affiliations
- Gym and fitness
- cooking
Timeline
Dog walker
Self Employed
01.2025 - Current
Beauty Therapy Teaching Assistant
Cross Keys Collage
01.2016 - 04.2016
PGCE - Teaching
University of South Wales Cardiff
09.2014 - 03.2016
Beauty Therapy Tutor
West Mon School - Pontypool
08.2014 - 12.2016
Business Owner
Self Employed
05.2014 - 08.2018
Beauty Therapist
Jazz Hair and Beauty Magor - Magor
05.2013 - 08.2014
Tutor
Bristol and Swindon College
10.2012 - 10.2012
Beauty Hall Counter Manager
Tesco
09.2011 - 06.2012
ITEC PTTLS - TEACHING
ULEARN COLLEGE
09.2011 - 12.2012
Spa Manager
Marriott St Pierre Country Club
01.2007 - 01.2009
Spa and Leisure Manager
Cwrt Bleddyn Hotel and Spa
01.2006 - 01.2006
IHBC DIPLOMA - Beauty Therapy
Nash College
09.2001 - 01.2003