Summary
Overview
Work history
Skills
Timeline
Barista

Helen Holmes

dt49uw,Dorset

Summary

Hard working.enjoy a challenge and responsibilities. Work well under pressure in a team or on my own.good time keeping.

Overview

22
22
years of professional experience

Work history

Sales assistant

Morrisons
Weymouth, Dorset
04.2020 - 01.2024
  • Provided service with a smile, offering courteous, helpful advice to best meet customer needs.
  • Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
  • Accepted and processed cash, cheque, card and mobile payments using POS systems.
  • Shelved and merchandised new products in visually appealing, organised displays to engage customers.
  • Enhanced visual merchandising by maintaining replenishment and presenting items according to style guides.
  • Fostered positive relationships with customers to enhance loyalty and retention.
  • Maintained impeccably high standards store presentation and hygiene through cleaning.
  • Monitored display stock levels, replenishing for consistently well-stocked sales floor.
  • Replenished floor stock and processed deliveries promptly, maximising product availability for customers.
  • Updated product labelling and promotional pricing.

Cafe manager

Morrisons
Weymouth , Dorset
01.2004 - 01.2020
  • Worked collaboratively with [Job title] to develop menus using fresh, seasonal produce.
  • Served [Number]+ customers per [Timeframe].
  • Maintained first-class cafe cleanliness and food safety procedures through [Action].
  • Created rosters on [Timeframe] basis using [Software].
  • Ordered £[Number] worth of provisions per [Timeframe].
  • Recruited and trained [Number]+ staff over [Timeframe] period.
  • Supervised daily activities of [Number] cafe staff.
  • Developed and managed cleaning rosters to guarantee cafe health and safety standards.
  • Established and maintained [Type] customer service policies and processes to promote repeat business.
  • Spearheaded regular maintenance and repair operations to keep building and equipment in peak condition.
  • Interacted positively with customers, effectively promoting restaurant facilities and services.
  • Clearly and promptly communicated pertinent information to staff, maintaining knowledgeable service teams.
  • Established safe and secure dining environment with strong sanitation standards.
  • Delivered in-depth training to customer-facing staff, promoting strong service performance.
  • Conducted health, safety and sanitation process evaluations, immediately identifying and remedying violations.
  • Recognised and formally acknowledged outstanding staff performance, boosting team morale and productivity.
  • Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
  • Purchased required quantities of necessary restaurant items, including food, beverages, equipment and supplies.

Cafe assistant

Morrisons
Weymouth , Dorset
01.2002 - 01.2004
  • Kept dining and service areas spotlessly clean for continued customer satisfaction.
  • Balanced needs of multiple customers simultaneously, reducing average waiting times.
  • Maintained positive environments for customers and staff with enthusiastic can-do attitude.
  • Took food and beverage orders within [Number]-minute timeframes, optimising customer turnaround times.
  • Prepared menu items according to exact recipes and portion requirements, delivering consistent, quality food service.
  • Created clean, hygienic café environments, continuously prioritising adherence to food safety rules.
  • Handled cash and card payments promptly and precisely, maintaining accurate financial records.
  • Upsold additional sandwiches and snacks with drinks orders, increasing average transaction value.
  • Processed food orders with strict attention to detail, communicating customer needs with kitchen staff to meet exact requirements.
  • Monitored, ordered and rotated food and beverage stock to prevent operational disruptions.
  • Welcomed customers with a smile, providing attentive service from arrival to departure.
  • Warmly greeted guests upon arrival to create welcoming atmosphere.
  • Used appropriate sanitising and cleaning products to maintain hygienic kitchen and food preparation areas.

Skills

  • Excellent timekeeping
  • Trend forecasting
  • Active selling
  • Customer service oriented
  • Self-motivated

Timeline

Sales assistant

Morrisons
04.2020 - 01.2024

Cafe manager

Morrisons
01.2004 - 01.2020

Cafe assistant

Morrisons
01.2002 - 01.2004

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Helen Holmes