Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
Helen Grundy

Helen Grundy

Glazebury
The way to get started is to quit talking and begin doing.
Walt Disney

Summary

Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic with ability to perform effectively in independent or team environments.

Overview

2
2

Accounts administration

7
7

Fluent Spanish from living abroad

Work History

Accounts payable administrator

Langtree
Warrington
10.2023 - 01.2024
  • Langtree 3-month contract
  • Created and inspected bills, invoices and deposits for clients over the telephone for them to receive payments.
  • Helped process various payments while working to strict regulatory guidelines and requirements.
  • Completed weekly bank reconciliations for accurate and deadline-oriented accounting.
  • Cleared all outstanding vendor payments and purchase orders monthly.
  • Organised timely processing of invoices and payments.
  • Used correct classifications and coding for accounting transactions.
  • Generated account statements outlining payments and balances.

Accounts payable clerk

Laltex
Leigh, Wigan
11.2022 - 10.2023


  • Communicated effectively by telephone to establish and maintain strong relationship with customers and suppliers.
  • Reliably met aggressive deadlines in time-pressured environment.
  • Successfully resolved purchase ledger queries in timely manner.
  • Prepared for and completed payment and purchase run processes.
  • Provided administrative assistance with general office administration duties to promote workflow within department.
  • Dealt with invoice and payments enquiries, liaising with relevant departments to provide accurate answers.
  • Set up new supplier accounts with accurate payment terms and details.
  • Prepared and sent out appropriate remittance advices.
  • Maintained accurate account payments with large companies such as UPS.
  • Exceeded goals through effective task priority.


Immigration lawyer office assistant

S & S Immigration Law Foley Alabama
Foley AL
01.2014 - 01.2017
  • Evaluated office documentation to check accuracy
  • Interacted with customers by phone, email or in person to provide information
  • Edited legal documents for filling and applying for legal visas
  • Developed and maintained courteous and effective working relationships
  • Learned new skills and applied to daily tasks to improve efficiency and productivity.
  • Performed due diligence across preliminary legal research.
  • Managed incoming and outgoing mail on, maintaining prompt responses and filing for maximum office efficiency.
  • Responded promptly to phone and email inquiries.
  • Wrote professional letters, emails and memoranda for business communication.
  • Reviewed documents for staff to proofread for errors, correct formatting and verify factual information.

Restaurant Assistant Manager

Johnny Rockets
Orange Beach AL
07.2008 - 11.2011
  • Delivered in depth training to workers in food prep and customer facing roles for strong team performance.
  • Supervised all areas of restaurant to keep it clean and well-maintained.
  • Oversaw preparation of marketing
  • Handled money, balanced tills processed payments, prepared bank deposits, maintaining 100 % accuracy.
  • Maintained up-to-date knowledge of menu offerings to handle customer queries.
  • Carried out wide variety of tasks to maintain optimal service delivery.
  • Applied expertise in team leadership to address productivity and performance issues, motivating staff to achieve KPIs.
  • Addressed customer issues with compassion and professionalism, ensuring swift, successful resolution.
  • Enhanced sales by promoting Johnny Rockets products and assisting with creating menu choices.
  • Positively impacted customers and team members with can-do attitude.

Education

Level 2 Business management and Administration - Business Management

Faulkner State Community College
2011

CERTIFICATIONSAccounting Certification - undefined

American
High School diploma is the equivalent to receiving all Bs in the required GCSE

GCSE -

Foley High School
2023

Associates degree - undefined

Pensacola State College
2012

diploma - undefined

Foley High School
2007
English, Maths, History, Geography, Science, PE

Skills

  • Query resolution
  • Supplier account management
  • Purchase ledger maintenance
  • Data entry
  • Microsoft Outlook
  • Legal administrative support
  • Communication skills
  • Multilingual
  • Problem-solving
  • Time management

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Accounts payable administrator - Langtree
10.2023 - 01.2024
Accounts payable clerk - Laltex
11.2022 - 10.2023
Immigration lawyer office assistant - S & S Immigration Law Foley Alabama
01.2014 - 01.2017
Restaurant Assistant Manager - Johnny Rockets
07.2008 - 11.2011
Faulkner State Community College - Level 2 Business management and Administration, Business Management
American - CERTIFICATIONSAccounting Certification,
Foley High School - GCSE,
Pensacola State College - Associates degree,
Foley High School - diploma,

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Helen Grundy