HELEN FLEMING
Carmondean,Livingston
Summary
Hard-working, highly motivated and client-focused seasoned Health and Social Care Professional with 20+ years of providing solutions to community and individuals, working to create and sustain positive outcomes. Solid understanding of the structures, environmental and cultural aspects of Health and Social Care from an educational and practice perspective. Lifelong Learner. Seeking a new opportunity in West Lothian, available for any immediate start roles.
Overview
27
27
years of professional experience
2013
2013
years of post-secondary education
Work history
Support Worker
MyHomeCare
Edinburgh
05.2023 - 01.2024
- Supported a young person with an eating disorder, assisting with grocery shopping and food preparation.
- Built strong relationships through compassionate care and friendly rapport building.
- Used excellent communication and interpersonal skills to engage and interact with individuals in need.
Shop Assistant
Granton Bakery
Edinburgh
01.2022 - 01.2023
- Regularly cleaned bakery areas, strictly following disinfection guidelines to sustain safe food preparation environments.
- Prepared orders for customers with wrapped, bagged and boxed items.
- Weighed, boxed and wrapped bakery products.
- Operated cash register and handled cash, credit card and check transactions.
Full-time Carer (at home)
(at home)
01.2017 - 01.2021
- Assisted in daily personal care routines.
- Provided compassionate physical and emotional support
- Prepared meals, all aspects of organising the home.
- Accompanied to appointments as required. .
- Administered medication liaised with health professionals.
Project Worker - Residential High Risk Offending Management Unit
Crane Services
Edinburgh
11.2015 - 02.2017
- The broad aims of the project are to help ex-offenders live independent lives in the community and to prevent further offending
- As keyworker my responsibilities included supporting the men to comply with their licence conditions and monitor their behaviour and if necessary share information with appropriate agencies on any significant changes or possible associated risks
- Other duties as a keyworker included undertaking assessments and admission processes and as part of the role ensuring reviews and progression of personal plans were in line with policy time-scales
- As a member of the team, I was responsible for offering residents support with completing housing applications, obtaining benefits and assisting with independent living skills, notably cooking and budgeting.
Key Moves Cranston Street Female-only Hostel
01.2016 - 01.2017
- Safe provision of services to enable access to suitable housing, support and benefit entitlements
- As a keyworker, I was accountable to support and guide service users in terms of health and wellbeing supports.
Deputy Manager - Residential Childcare
Dean and Cauvin Trust
Edinburgh
09.2003 - 02.2015
- The purpose of my role was to create and maintain, with the manager, domestic scale nurturing home for young people
- Managing resource of staff and finance to meet the physical, emotional, education, intellectual and social needs of young people in care
- I understand that all employees have leadership skills and by working with trust, honesty, creativity, clarity and all-embracing positivity can develop a culture of effective positive outcomes
- I developed these skills throughout my career and personal development and recently focused on these skills on three-day CELCIS training course on the Challenges of Leadership
- Developed a staff good practice guide/manual for new staff to ease transition for new employees and to provide current staff with an ongoing resource
- Developed a resident’s handbook to outline the rhythm's and routines of the unit and the rights and responsibilities therein
- This was regularly updated through discussion and meetings with young people and staff
- Working with mothers and babies in our Mother and Baby Unit, this included working with The Family Nurse Partnership and preparing and undertaking Parenting Capacity Assessments
- Regular member of the City of Edinburgh Council Over 12's Panel, this was a forum to discuss referrals requesting community service, from Social Workers, which included residential accommodation for young people, family conferencing.
After-school Coordinator/Community Youth Club Set-up
West Lothian Council
Livingston
07.2002 - 08.2002
- After School Club: Duties involved the initial setting up and safe running of the facility which was based in the local community hall
- This included working in collaboration with the Care Commission (Care Inspectorate), community education, local councillors and the parents who had campaigned for several years to make this service a reality
- In my role as a front-line manager, I was responsible for devising policies, supervising staff, volunteers, and assessing practice, whilst undertaking the many other duties of this popular resource
- This required competent planning and resource management, together with interpersonal, informational and decisional skills
- I had to develop new skills swiftly and recognised communication to be the key
- Youth Club: Also during this time, I was approached by a Community Education Manager with a view to develop and set-up a Youth Club/Drop-in Hub in the evenings
- Experience of supervision was developed during my time managing a team of street youth workers
- The team intervention enjoyed noted success when Police reported that the youth offending rate in the community had dropped significantly due to the project which operated for two years
- During this time, I worked with various agencies, community leaders, residents and youths
- Arranged for speakers to attend the club to educate on topics like Safe Sex, Alcohol and Drug Awareness
- These events were led by the youth's and there were times when youth's shared their experiences with the wider community.
Education Welfare Officer
West Lothian Council
Livingston
08.2001 - 07.2002
- Main duties were to investigate unexplained absences, this involved visiting families at home to gather information and to show support
- Devising with the young person, plans and strategies which would enable them to return to school
- Attended meetings and training necessary for professional development and as required by the Council education department.
Sheltered Housing with Care - Support Worker
West Lothian Council
Whitburn
10.1998 - 08.2001
- Duties include working as part of a team to assist older residents to maintain their independence within their own homes
- I was also part of an on-call rota and this involved sleep-in duties as and when required due to changing nature and needs highlighted in individual care plan and assessments.
Residential Support Worker - Deans Hostel
West Lothian Council
Livingston
07.1997 - 09.1998
- Duties involved supporting Adults with mild to moderate learning difficulties to live independently and realise their full potential
- Independent travel training, daily living skills, budgeting, cooking and housework
- Also gate-keeping particularly for individuals when progresses to the semi-independent living flat
- Outcomes were slow as residents displayed attachment to staff and residents and struggled to move on as the hostel became their family/Community
- Familiar and comfortable.
Education
BSc (Honour): Health and Social Care -
Open University
HNC Counselling Theory and Skills - undefined
Edinburgh College
SVQ 4 Health and Social care (Children and Young People) SCQF Level 9 - undefined
Edinburgh College
Certificate: Support and Supervision - undefined
Edinburgh Voluntary Organisation Council
SVQ 111 Promoting Independence - undefined
City of Edinburgh Council
Higher National Certificate in Social Care - undefined
West Lothian College
National Certificate in Health and Social Care - undefined
West Lothian College
Skills
- Social care
- Care plan development
- Safeguarding policies
- Care needs assessment
- Child welfare checks
- Medication Administration
- Time keeping
Timeline
Support Worker
MyHomeCare
05.2023 - 01.2024
Shop Assistant
Granton Bakery
01.2022 - 01.2023
Full-time Carer (at home)
(at home)
01.2017 - 01.2021
Key Moves Cranston Street Female-only Hostel
01.2016 - 01.2017
Project Worker - Residential High Risk Offending Management Unit
Crane Services
11.2015 - 02.2017
Deputy Manager - Residential Childcare
Dean and Cauvin Trust
09.2003 - 02.2015
After-school Coordinator/Community Youth Club Set-up
West Lothian Council
07.2002 - 08.2002
Education Welfare Officer
West Lothian Council
08.2001 - 07.2002
Sheltered Housing with Care - Support Worker
West Lothian Council
10.1998 - 08.2001
Residential Support Worker - Deans Hostel
West Lothian Council
07.1997 - 09.1998
HNC Counselling Theory and Skills - undefined
Edinburgh College
SVQ 4 Health and Social care (Children and Young People) SCQF Level 9 - undefined
Edinburgh College
Certificate: Support and Supervision - undefined
Edinburgh Voluntary Organisation Council
SVQ 111 Promoting Independence - undefined
City of Edinburgh Council
Higher National Certificate in Social Care - undefined
West Lothian College
National Certificate in Health and Social Care - undefined
West Lothian College
BSc (Honour): Health and Social Care -
Open University
Similar Profiles
Cornelia NeacsuCornelia Neacsu
Care Manager at MyHomecareCare Manager at MyHomecare
Gemma FordeGemma Forde
Homecare Assistant at MyhomecareHomecare Assistant at Myhomecare
Grace CallowGrace Callow
MyHomeCare Community Assistant in Nursing at myHomeCareMyHomeCare Community Assistant in Nursing at myHomeCare
Addyson ThorntonAddyson Thornton
Volunteer at Sorority Alpha Omicron Pi at Southeastern UniversityVolunteer at Sorority Alpha Omicron Pi at Southeastern University
LAURYN H. WAITSLAURYN H. WAITS
Vice President/Collateral Department Manager at First Guaranty BankVice President/Collateral Department Manager at First Guaranty Bank