Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Timeline
Generic
Helen Dowling

Helen Dowling

London,Middlesex

Summary

A qualified Reflexologist and Massage therapist with a focus on holistic health and wellness. Capable of alleviating stress and promoting relaxation through tailored therapeutic techniques.

Dedicated professional with a strong foundation in administrative procedures and customer service excellence. Demonstrates exceptional patience and understanding, ensuring high levels of customer engagement and satisfaction. Proficient in computer literacy, time efficiency, and delivering a high standard of customer service.

Overview

27
27
years of professional experience
1
1
Certification

Work History

REFLEXOLOGIST & MASSAGE THERAPIST

Self employed
Ruislip, Middlesex
08.2023 - Current
  • Provided tailored reflexology and massage treatments to enhance client wellbeing.
  • Thoroughly assessed clients, establishing medical conditions, allergies and personalised needs to ensure compliant working practices.
  • Developed and implemented treatment plans for mental and physical wellbeing.
  • Conducted comprehensive consultations, identifying individual needs and requirements.
  • Maintained clean, serene environment for optimal therapy sessions.

Director

Clean & Tidy London Limited
London and surrounding areas, Middlesex and Hertfordshire
02.2013 - Current
  • Managed daily operations of commercial cleaning company by overseeing financials, employee performance.
  • Led negotiations with vendors and suppliers, securing new contracts.
  • Implemented company policies and legal guidelines.
  • Identified and resolved operational issues impacting productivity, performance or profitability.

Marketing and PR Assistant

Taylor Nelson Sofres
London
01.1998 - 01.2005
  • Registered visitors, guests and contractors upon arrival, providing access passes.
  • Monitored and organised media coverage to evaluation strategies and provide recommendations.
  • Cultivated relationships with journalists and media professionals to expand media networks.
  • Coordinated successful PR and Marketing events, ensuring smooth operation.

Education

Anatomy, Physiology & Pathology ITEC Level 3 -

Middlesex School of Complementary Therapy
Harrow
08.2023 -

Reflexology ITEC Level 3 Diploma -

Middlesex School of Complementary Medicine
Harrow
08.2023 -

Massage ITEC Level 3 Diploma -

Richdales Institute
London
03.2024 -

ITEC Level 2 awarded in Infection Prevention -

Middlesex School of Complementary Medicine
Harrow
02.2022 - 08.2024

BTEC Nation in Leisure and Tourism (2 A Levels) -

Uxbridge College
Uxbridge
04.2001 -

7 GCSEs -

Queensmead School
Ruislip
04.2001 -

Skills

  • Patience and understanding
  • GDPR and client confidentiality
  • Customer service excellence
  • Time efficiency
  • Computer literacy
  • Professionalism in therapy
  • Hygiene standards compliance
  • Administrative procedures
  • Anatomy knowledge
  • Client relationship building

Affiliations

  • House interiors and improvements, dog walking, keeping fit

Certification

Full member of the AoR - Association of Relfexologists

Certificate of membership of the CThA - Complementary Therapists Association

Timeline

Massage ITEC Level 3 Diploma -

Richdales Institute
03.2024 -

REFLEXOLOGIST & MASSAGE THERAPIST

Self employed
08.2023 - Current

Anatomy, Physiology & Pathology ITEC Level 3 -

Middlesex School of Complementary Therapy
08.2023 -

Reflexology ITEC Level 3 Diploma -

Middlesex School of Complementary Medicine
08.2023 -

ITEC Level 2 awarded in Infection Prevention -

Middlesex School of Complementary Medicine
02.2022 - 08.2024

Director

Clean & Tidy London Limited
02.2013 - Current

BTEC Nation in Leisure and Tourism (2 A Levels) -

Uxbridge College
04.2001 -

7 GCSEs -

Queensmead School
04.2001 -

Marketing and PR Assistant

Taylor Nelson Sofres
01.1998 - 01.2005

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Helen Dowling