HELEN BALOGUN
Halifax,Canada
Summary
Dedicated and adaptable professional with a B.Sc. in Microbiology and a Post-Baccalaureate Diploma in Health Care Management. Experienced in laboratory operations, healthcare administration, and team supervision. Skilled in quality control, workflow optimization, training, and compliance monitoring. Currently a Supervisor at Tim Hortons, leading frontline teams and supporting operational readiness. Passionate about contributing to digital health transformation, with strong interest in Nova Scotia Health’s One Person One Record (OPOR) initiative.
Overview
6
6
years of professional experience
6
6
years of post-secondary education
1
1
Certification
Work history
Supervisor
Tim Hortons
Nova Scotia
2023.09 - 2025.09
- Lead a diverse team in a fast-paced environment, ensuring operational readiness and smooth daily workflows.
- Provide training, coaching, and “at the elbow” frontline support during new processes and transitions.
- Monitor performance metrics and implement workflow improvements for greater efficiency and compliance.
- Coordinate scheduling, problem-solving, and staff communication to maintain service excellence.
Medical Laboratory Assistant (Internship)
University college hospital
2021.08 - 2022.02
- Assisted in specimen collection, preparation, and documentation for diagnostic testing.
- Performed routine laboratory support under supervision in hematology, microbiology, and chemistry.
- Maintained accurate records and ensured compliance with safety and patient-care standards.
- Supported laboratory technologists in quality assurance and daily readiness activities.
Quality Control & Water Treatment Intern
7Up Bottling Company
2021.01 - 2021.07
- Conducted microbiological and chemical testing of raw materials and finished products.
- Monitored water treatment processes, ensuring compliance with health and safety standards.
- Documented and analyzed test results with high attention to accuracy.
- Supported troubleshooting of quality issues and contributed to workflow optimization.
Research Laboratory Assistant
Adeleke university
2020.01 - 2020.12
- Conducted microbiological assays, culture preparation, and data analysis for research projects.
- Assisted in developing and confirming Standard Operating Procedures (SOPs).
- Maintained laboratory equipment and ensured adherence to biosafety standards.
- Collaborated with researchers to analyze results and prepare reports/publications.
Education
Post-Baccalaureate Diploma - Health Care Management
Cape Breton university
2023.09 - 2025.05
Bachelor of Science - Microbiology
Adeleke university
2018.09 - 2022.07
Skills
- Healthcare Management & System Operations
- Data Quality & Workflow Optimization
- Clinical Systems Documentation
- Laboratory Testing & Quality Assurance
- Leadership & Training
- Organizational Readiness & Change Support
- Communication & Interpersonal Skills
- Adaptability to Rotating Shifts & High-Pressure Environments
Websites
Certification
- WHMIS (Workplace Hazardous Materials Information System)
- Occupational Health & Safety Training
- Standard CPR/AED/FIRST AID Training
- Food safety
References
Available upon request
Timeline
Supervisor
Tim Hortons
2023.09 - 2025.09
Post-Baccalaureate Diploma - Health Care Management
Cape Breton university
2023.09 - 2025.05
Medical Laboratory Assistant (Internship)
University college hospital
2021.08 - 2022.02
Quality Control & Water Treatment Intern
7Up Bottling Company
2021.01 - 2021.07
Research Laboratory Assistant
Adeleke university
2020.01 - 2020.12
Bachelor of Science - Microbiology
Adeleke university
2018.09 - 2022.07