Summary
Overview
Work history
Education
Skills
Websites
Certification
References
Timeline
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HELEN BALOGUN

Halifax,Canada

Summary

Dedicated and adaptable professional with a B.Sc. in Microbiology and a Post-Baccalaureate Diploma in Health Care Management. Experienced in laboratory operations, healthcare administration, and team supervision. Skilled in quality control, workflow optimization, training, and compliance monitoring. Currently a Supervisor at Tim Hortons, leading frontline teams and supporting operational readiness. Passionate about contributing to digital health transformation, with strong interest in Nova Scotia Health’s One Person One Record (OPOR) initiative.

Overview

6
6
years of professional experience
6
6
years of post-secondary education
1
1
Certification

Work history

Supervisor

Tim Hortons
Nova Scotia
09.2023 - 09.2025
  • Lead a diverse team in a fast-paced environment, ensuring operational readiness and smooth daily workflows.
  • Provide training, coaching, and “at the elbow” frontline support during new processes and transitions.
  • Monitor performance metrics and implement workflow improvements for greater efficiency and compliance.
  • Coordinate scheduling, problem-solving, and staff communication to maintain service excellence.

Medical Laboratory Assistant (Internship)

University college hospital
08.2021 - 02.2022
  • Assisted in specimen collection, preparation, and documentation for diagnostic testing.
  • Performed routine laboratory support under supervision in hematology, microbiology, and chemistry.
  • Maintained accurate records and ensured compliance with safety and patient-care standards.
  • Supported laboratory technologists in quality assurance and daily readiness activities.

Quality Control & Water Treatment Intern

7Up Bottling Company
01.2021 - 07.2021
  • Conducted microbiological and chemical testing of raw materials and finished products.
  • Monitored water treatment processes, ensuring compliance with health and safety standards.
  • Documented and analyzed test results with high attention to accuracy.
  • Supported troubleshooting of quality issues and contributed to workflow optimization.

Research Laboratory Assistant

Adeleke university
01.2020 - 12.2020
  • Conducted microbiological assays, culture preparation, and data analysis for research projects.
  • Assisted in developing and confirming Standard Operating Procedures (SOPs).
  • Maintained laboratory equipment and ensured adherence to biosafety standards.
  • Collaborated with researchers to analyze results and prepare reports/publications.

Education

Post-Baccalaureate Diploma - Health Care Management

Cape Breton university
09.2023 - 05.2025

Bachelor of Science - Microbiology

Adeleke university
09.2018 - 07.2022

Skills

  • Healthcare Management & System Operations
  • Data Quality & Workflow Optimization
  • Clinical Systems Documentation
  • Laboratory Testing & Quality Assurance
  • Leadership & Training
  • Organizational Readiness & Change Support
  • Communication & Interpersonal Skills
  • Adaptability to Rotating Shifts & High-Pressure Environments

Websites

Certification

  • WHMIS (Workplace Hazardous Materials Information System)
  • Occupational Health & Safety Training
  • Standard CPR/AED/FIRST AID Training
  • Food safety

References

Available upon request

Timeline

Supervisor

Tim Hortons
09.2023 - 09.2025

Post-Baccalaureate Diploma - Health Care Management

Cape Breton university
09.2023 - 05.2025

Medical Laboratory Assistant (Internship)

University college hospital
08.2021 - 02.2022

Quality Control & Water Treatment Intern

7Up Bottling Company
01.2021 - 07.2021

Research Laboratory Assistant

Adeleke university
01.2020 - 12.2020

Bachelor of Science - Microbiology

Adeleke university
09.2018 - 07.2022

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HELEN BALOGUN