Empathetic Care Worker with sensitive and compassionate approach to cultivating trusting, stimulating and varied lifestyle for residents. Offers enhanced care with flexible learning approach for patients. Experience in hospital and in-home settings providing guidance and encouragement to patients through physical and emotional support.
Overview
11
11
years of professional experience
7
7
years of post-secondary education
1
1
Certification
Work History
Support Care Worker
Cucumber Recruitment Agency
Swansea, Wales
06.2023 - 05.2025
Improved physical and mental wellbeing of service users through patient-centred care planning.
Worked closely with activity coordinators to communicate changing patient needs, optimizing continued care and support.
Followed strict safeguarding regulations to ensure safe, secure handling of service users.
Built strong patient relationships through compassionate care and friendly rapport building.
Successfully empowered individuals to pursue hobbies and leisure activities, such as shopping and creative activities.
Assisted in all aspects of personal hygiene, prioritising patient dignity, privacy and independence.
Care Assistant
Private Employee
Swansea, Wales
12.2022 - 01.2023
Assisted in all aspects of personal care, retaining comfort and dignity.
Worked professionally with caregiving teams and hospital departments to maintain continuity of care.
Monitored individual's physical and emotional wellbeing, promptly reporting changes and providing suggestions for care plan adjustments.
Assisted in daily living activities for enhanced patient comfort.
Respected privacy and dignity of each resident during provision of care services.
Volunteer Worker
Home-Start Cymru
Swansea, Wales
03.2022 - 12.2022
Helping families to help strengthening their relationship with their child or children.
Improving your physical and emotional health.
Feeling less lonely and isolated by recommending local services and groups.
Reducing stress from family conflict.
Worked with compassion and empathy to engage people from diverse backgrounds.
Showed sensitivity, confidentiality and respect towards clients' needs, providing safe environment for clients accessing services.
Book Keeping Assistant
Ilunax Construction Company
Abuja, Nigeria
02.2014 - 02.2018
Observed strict confidentiality polices to maintain data integrity.
Compiled various reports relating to budgets, expense and payroll for review.
Organized budget documentation and tracked expenses to maintain tight business controls.
Support business decision-making by generating financial reports.
Resolved invoice coding and tracked recurring expenses for accrual entry.
Education
Higher National Diploma - Software Engineering
Aptech Education Center
02.2004 - 12.2006
Advance Diploma - Software Engineering
Aptech Education Center
01.2006 - 04.2007
Diploma of Higher Education - Information Systems Management
Aptech Education Center
06.2004 - 12.2006
Skills
Safeguarding knowledge
Conflict management
Dementia care expertise
Health and Safety Compliance
Care plan management
Patient-centred care
Risk assessments
Manual handling competency
Disability support provision
Medication Administration
Independent living care
Accommodation-based support
Physical rehabilitation
Residential care support
Behaviour management
Languages
English
References:
Theodore Toko Manzambi, Advice and Support Caseworker, 1 The Kingsway Road, YMCA Building, Swansea, SA1 5JQ, 07516281998, advices@socialworker.net
Nurse at Sanctuary Recruitment agency and Collar group and SNS Nursing AGENCYNurse at Sanctuary Recruitment agency and Collar group and SNS Nursing AGENCY