Heiyan Lui
Salford,Manchester
Summary
Friendly and approachable, with exceptional communication and customer service skills, complemented by proven ability to handle transactions and manage stock. Known for creating positive shopping experiences and assisting customers with product information. Eager to contribute to success and growth of sales assistant role.
Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results.
Overview
24
24
years of professional experience
18
18
years of post-secondary education
Work history
FREELANCER
FREELANCER
HONG KONG, HONG KONG
09.2021 - Current
- Successfully delivered on tasks within tight deadlines.
- Carried out day-to-day duties accurately and efficiently.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Consistently arrived at work on time and ready to start immediately.
TEACHER
TAOIST CHING CHUNG PRIMARY SCHOOL
HONG KONG, HONG KONG
09.2019 - 08.2021
- Developed engaging lesson plans that catered to diverse learning styles and abilities.
- Fostered a positive classroom environment that encouraged student participation and collaboration.
- Implemented effective classroom management strategies to enhance student behaviour and focus.
- Collaborated with colleagues to design interdisciplinary projects that integrated multiple subjects.
- Assessed student performance regularly and provided constructive feedback to support academic growth.
- Communicated regularly with parents about their children's performance and behaviour at school.
TEACHER
FSFTF FONG SHU CHUEN PRIMARY SCHOOL
HONG KONG, HONG KONG
09.2001 - 08.2019
- Developed engaging lesson plans that catered to diverse learning styles.
- Facilitated interactive classroom activities promoting collaboration and critical thinking.
- Implemented effective classroom management strategies ensuring a positive learning environment.
- Assessed student progress regularly and provided constructive feedback to enhance learning outcomes.
- Collaborated with colleagues to design school-wide initiatives supporting student success.
- Mentored new teachers sharing best practices and resources for instructional improvement.
Education
BACHELOR OF EDUCATION - EDUCATION
HONG KONG EDUCATION UNIVERSITY
HONG KONG 09.2009 - 07.2024
Master of Arts - CHINESE LANGUAGE AND LITERATURE
HONG KONG POLYTEACHNIC UNVERSITY
HONG KONG 09.2004 - 07.2007
Skills
- Communication skills
- Problem-solving
- Health and Safety Compliance
- Team player
- Attention to Detail
- Reading orders
- Quality control standards
- Order fulfillment
Languages
English
Upper intermediate
Chinese (Cantonese)
Native
Chinese (Mandarin)
Upper intermediate
Timeline
FREELANCER
FREELANCER
09.2021 - Current
TEACHER
TAOIST CHING CHUNG PRIMARY SCHOOL
09.2019 - 08.2021
BACHELOR OF EDUCATION - EDUCATION
HONG KONG EDUCATION UNIVERSITY
09.2009 - 07.2024
Master of Arts - CHINESE LANGUAGE AND LITERATURE
HONG KONG POLYTEACHNIC UNVERSITY
09.2004 - 07.2007
TEACHER
FSFTF FONG SHU CHUEN PRIMARY SCHOOL
09.2001 - 08.2019