Summary
Overview
Work history
Skills
Certification
Additional Information
Timeline
Generic

Heidi George

Gravesend,Kent

Summary

Dependable Cleaning Technician with a knack for maintaining spotless environments and ensuring a high standard of cleanliness. Ensure sanitised and safe spaces through thorough cleaning techniques and attention to detail. Adaptable to different environments and project demands. Methodical about following correct procedures and completing deep cleaning.

Overview

36
36
years of professional experience
1
1
Certification

Work history

Cleaning Technician

Medstrom LTD
Gravesend, Kent
10.2024 - Current
  • Carried out day-to-day duties accurately and efficiently.
  • Successfully delivered on tasks within tight deadlines.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Consistently arrived at work on time and ready to start immediately.
  • Cleaned work areas and equipment to maintain faultless hygiene standards.
  • Improved efficiency and productivity by acquiring new skills.
  • Cleaned mattresses to highest standard.
  • Function testing mattresses as well as ASU units.
  • Cleaned Aria mattresses units.
  • Completed portable appliance testing.
  • Demonstrated exceptional attention to detail whilst performing deep cleaning tasks.

Midday supervisor

Riverview Junior School
Gravesend, Kent
07.2023 - Current
  • Reduced anxiety for younger and SEND pupils by employing clear communication and calming strategies.
  • Strictly followed safeguarding procedures and handled confidential information with discretion.
  • Followed safeguarding principles to identify and support distressed and vulnerable students.
  • Encouraged good table manners, positive pupil interaction and outdoor play.
  • Worked with team to keep lunchtime schedule on track.
  • Assisted Special Educational Needs and Disabilities (SEND) students during mealtimes.
  • Handled spillages and accidents with calm and composure.
  • Monitored cafeteria areas to reduce hazards and prevent overcrowding.
  • Set up and cleaned dining areas to promote food safety.
  • Helped pupils find seating during busy dining hall hours.
  • Created positive, enjoyable lunchtime experience for 512 children.

Cleaning Operative

Town & Country Cleaners Ltd
Gravesend, Kent
10.2022 - 06.2023
  • Spot cleaned and sanitised high-touch areas.
  • Used vacuum cleaners and associated accessories to clean various floor surfaces to customer specifications.
  • Worked quickly to complete cleaning within allotted timeframes.
  • Scrubbed and sanitised toilets, sinks and kitchen fixtures for high quality finish.
  • Communicated well with team across multiple locations.
  • Ensured working areas were maintained to spotlessly clean and tidy standards.
  • Communicated well with team across multiple locations.
  • Ensured toilets and bathroom areas were maintained to exceptional standards of hygiene and cleanliness.
  • Cleaned and dried windows, mirrors and glass surfaces.
  • Adhered to hygiene regulations to provide safe, standardised service, exceeding cleanliness expectations.
  • Provided clean workspaces with meticulous dusting and polishing of furniture.

Pharmacy Assistant

Penders
Gravesend, Kent
08.1989 - 06.2012
  • Processed and dispensed prescriptions to doctors' instructions.
  • Stored medication according to specific temperature instructions.
  • Advised patients on drug incompatibility and contraindications, minimising likelihood of ill effects.
  • Interpreted and processed medication orders, maintaining stock of medications and supplies for expected demand.
  • Educated patients about correct medication dosage and storage.
  • Supplied non-prescription medicines, diagnostic and therapeutic aids, providing advice to customers on effective usage.
  • Educated patients on optimal dosage, methods of administration and drug compatibility prior to dispensing medications.
  • Received prescriptions and checked against medical histories, safeguarding patient health and safety.
  • Established clear and effective customer service policies to increase satisfaction and pharmacy loyalty.
  • Kept pharmacy counter and related areas clean, neat and organised.

Skills

  • Safety awareness
  • Ethical decision-making
  • Customer communication
  • Customer care
  • Compassion and empathy
  • Problem-solving
  • Verifying inventory
  • Retail experience
  • School holiday deep cleaning
  • Cleaning equipment knowledge
  • Followed safeguarding principles to identify and support distressed and vulnerable students
  • Positive behaviour reinforcement
  • Allergy awareness
  • Child safeguarding practices
  • Challenging behaviour management
  • Owned timely set-up and clean-up of designated areas
  • Touchpoint cleaning
  • Food Hygiene
  • Child Safeguarding
  • Equipment care responsibility
  • Hygiene standards awareness
  • Compliant with instructions
  • Health and Safety Compliance

Certification

Certificate in food allergy/ Awareness Anaphylaxis.

Award in food hygiene for primary schools and academies

Additional Information

References available upon request

Timeline

Cleaning Technician

Medstrom LTD
10.2024 - Current

Midday supervisor

Riverview Junior School
07.2023 - Current

Cleaning Operative

Town & Country Cleaners Ltd
10.2022 - 06.2023

Pharmacy Assistant

Penders
08.1989 - 06.2012

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Heidi George