Heidi Petros

At Melynda Jayne Boutique, I provide one-to-one styling consultations, helping clients select dresses and accessories while delivering a professional and personalised customer experience. The styling appointment mainly consist of prom girls in year 11 and year 12, however the boutique also offer an occasion wear section for ladies of all ages. This means I have expirience styling clients of many ages. I also support the business through appointment management, administrative duties, social media promotion, and promotional modelling.

Key Skills Developed:

• Delivered excellent customer service by understanding client needs and building positive relationships.
• Demonstrated strong product knowledge when advising customers on dress styles, fabrics, and accessories.
• Contributed to sales by helping clients make informed purchasing decisions.
• Managed appointments and administrative tasks in an organised and professional manner.
• Maintained high standards of presentation and visual merchandising throughout the boutique.
• Assisted with social media content and promotion, developing an understanding of audience engagement and brand representation.

This is a job I am planning to continue once the season commences next year, however due to time off for school and the prom season coming to an end I am not actively working at Melynda Jayne Boutique.

At Wheats RFC, I worked regular weekend shifts and supported special events, including rugby galas, football tournaments, and cricket tournaments. Working in a busy hospitality environment developed my customer service, teamwork, and organisational skills while ensuring a positive experience for customers.

Key Skills Developed:

• Delivered friendly and efficient customer service, helping to create a welcoming and enjoyable experience for customers.
• Worked effectively under pressure during busy match days and large-scale sporting events.
• Collaborated closely with colleagues across a dual-bar setup to ensure consistent and efficient service.
• Maintained high standards of cleanliness and organisation throughout the bar, seating, and serving areas.
• Communicated confidently and professionally with customers, players, and visitors of all ages.

• Demonstrated reliability, teamwork, and adaptability in a fast-paced environment.