Heidi Newstead

- Briefly worked on this while on the job.

Know the basics, made drinks on occasions.

• Prepared and served a variety of coffee and espresso drinks, with foundational barista skills.
• Assisted in the coffee station duties during shifts, ensuring a clean and organized workspace.
• Provided a welcoming atmosphere to customers, promoting return visits.
• Enhanced bar efficiency by keeping work areas tidy and well-stocked.

• Delivered friendly, efficient service as a waitress in a fast-paced café.
• Handled customer transactions at the till accurately and promptly.
• Assisted with food and drink preparation, ensuring quality standards.
• Restocked supplies and kept the café organized and welcoming.
• Handled difficult customers professionally, preserving the company reputation.
• Assisted in setting up promotional displays to highlight special offers or seasonal items attracting more customers interest.
• Performed price checks for accurate billing at check-out counters.
• Supported colleagues during busy periods ensuring seamless service delivery throughout the day.

• Delivered exceptional customer service, ensuring a welcoming and friendly environment for all visitors.
• Efficiently managed front desk operations, including scheduling appointments and handling inquiries to streamline daily processes.
• Contributed to the smooth functioning of the business by maintaining organization and supporting team members in various administrative tasks.

• Maintained a clean and hygienic environment by thoroughly hoovering and sanitising all salon areas, ensuring a welcoming atmosphere for clients.
• Executed detailed cleaning routines for sun-beds, extending their lifespan and ensuring maximum safety and performance.
• Supported overall salon operations by efficiently managing cleaning duties, contributing to a professional and well-maintained workspace.