Summary
Overview
Work history
Education
Skills
Languages
Hobbies
Timeline
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Heidi Newstead

Heidi Newstead

Summary

Hi! I am Heidi Newstead a 17 year old girl based in Flitwick, Bedfordshire. I am an enthusiastic professional with a skill for creating welcoming environments and ensuring smooth operations. I have skills in strong communication and organisation, paired with friendly and approachable demeanour. I am eager to learn anything and am super friendly, bubbly, intelligent and always on time!

Overview

3
3
years of professional experience

Work history

Barista

Surfin Cafe
Ampthill, Bedfordshire
2026.01 - Current

- Briefly worked on this while on the job.

Know the basics, made drinks on occasions.

  • Prepared and served a variety of coffee and espresso drinks, with foundational barista skills.
  • Assisted in the coffee station duties during shifts, ensuring a clean and organized workspace.
  • Provided a welcoming atmosphere to customers, promoting return visits.
  • Enhanced bar efficiency by keeping work areas tidy and well-stocked.

Floor assistant/Cashier

Surfin Cafe
Ampthill, Bedfordshire
2026.01 - Current
  • Delivered friendly, efficient service as a waitress in a fast-paced café.
  • Handled customer transactions at the till accurately and promptly.
  • Assisted with food and drink preparation, ensuring quality standards.
  • Restocked supplies and kept the café organized and welcoming.
  • Handled difficult customers professionally, preserving the company reputation.
  • Assisted in setting up promotional displays to highlight special offers or seasonal items attracting more customers interest.
  • Performed price checks for accurate billing at check-out counters.
  • Supported colleagues during busy periods ensuring seamless service delivery throughout the day.

Receptionist

Tanning station
Flitwick, Bedfordshire
2023.04 - 2024.06
  • Delivered exceptional customer service, ensuring a welcoming and friendly environment for all visitors.
  • Efficiently managed front desk operations, including scheduling appointments and handling inquiries to streamline daily processes.
  • Contributed to the smooth functioning of the business by maintaining organization and supporting team members in various administrative tasks.

Cleaner

Tanning station
Flitwick, Bedfordshire
2023.04 - 2024.06
  • Maintained a clean and hygienic environment by thoroughly hoovering and sanitising all salon areas, ensuring a welcoming atmosphere for clients.
  • Executed detailed cleaning routines for sun-beds, extending their lifespan and ensuring maximum safety and performance.
  • Supported overall salon operations by efficiently managing cleaning duties, contributing to a professional and well-maintained workspace.

Education

Level 3 Visual communications & styling - Fashion

Fashion Retail Academy
Moorgate/London
09.2026

A-Levels - Fashion Retail

Fashion Retail Academy
Moorgate/ London
09.2025

GCSES - Multiple

Redborne
Ampthill, Bedfordshire
05.2025

Skills

  • Communication
  • Cleaning and tidying
  • Problem solving
  • Team work
  • Time management
  • Organisation
  • Customer service
  • Front desk operations
  • Team collaboration
  • Appointment scheduling
  • Hygiene standards
  • Friendly customer service

Languages

Spanish
English

Hobbies

- Photography & editing

- Redesigning clothes by cutting, sewing and etc!

  • Passionate about photography, capturing portraits, and landscapes.
  • Skilled in photo editing using tools like Adobe Photoshop and Lightroom.
  • Create visually engaging content for personal projects.
  • Continuously learning new techniques to improve my craft.

Timeline

Barista

Surfin Cafe
2026.01 - Current

Floor assistant/Cashier

Surfin Cafe
2026.01 - Current

Receptionist

Tanning station
2023.04 - 2024.06

Cleaner

Tanning station
2023.04 - 2024.06

Level 3 Visual communications & styling - Fashion

Fashion Retail Academy

A-Levels - Fashion Retail

Fashion Retail Academy

GCSES - Multiple

Redborne
Heidi Newstead