Summary
Overview
Work history
Education
Skills
References
Timeline
Generic

Heidi Hall

Blackpool,Lancashire

Summary

Driven professional with knack for organisation and problem-solving, ready to excel as Project Coordinator. Strong background in general office administration, effective communication, and organisational development.

I can demonstrate proficiency in Excel spreadsheet knowledge, budgeting and finance, SAGE Accounts, financial forecasting, procurement and purchasing, and process mapping. Demonstrable strong communication and time management skills, ensuring smooth project execution and stakeholder satisfaction.

Recognised for exceptional time-management, task prioritisation/scheduling, resilience under pressure, and project management skills.

Overview

15
15
years of professional experience

Work history

Project coordinator

Blackpool Council, Public Health
Blackpool, Lancashire
2019.11 - Current
  • Engage with a variety of professionals such as; stakeholders, commissioners, counsellors, local authority, emergency services, local services, charities and contractors.
  • Ensure effective working collaborative approach is adhered between all services involved.
  • Provide organisation representation at conferences, events and government meetings.
  • Complete data analyst duties such as extracting and interpreting data to present at board meetings.
  • Support training for services and create adequate training timeline for staff.
  • Create pathways and procedures for services to continue their agreed offer with collaboration of partners in a streamlined process.
  • Project co-ordinate tasks, ensure timely precision and budgeting.
  • Produce purchase orders, crate invoices and monitor income
  • Manage and monitor financial budgets of over £1 million
  • Liaise with procurement in regards to commissioned contracts, support in completion of forms.
  • Create, manage and monitor recording systems.
  • Co-ordinate meetings, complete minute taking.
  • Co-ordinate work social events; birthdays, retirements, Christmas festivities.

My role as a Harm Reduction Project Co-ordinator for Public Health is not exhaustive.

Recent Projects:

  • Full renovation of Winstone House, a hub in the centre of Blackpool to provide mental health, physical health, drug misuse treatment and sexual health advice / treatment. Services involved are commissioned by Public Health in which I am involved. The renovation included new layout of the 3 storey building, board room function, decoration, kitchen and bathroom fitting, furniture and IT systems.
  • Full renovation of Renaissance and Lighthouse, two organisations providing sexual health and alcohol misuse advice and treatment. The renovation included new layout of both buildings, kitchen and bathroom fitting, decoration, furniture and IT systems.
  • Full renovation of Blackpool Recovery Hub, a building offering multiple groups for our recovering community. The renovation included decoration, furniture, bathroom and kitchen fitting and IT systems.
  • Changing Futures Lancashire, a multi-million project across Lancashire to improve the lives of those with multiple disadvantage.

Office manager

Commercial Catering Services Ltd.
Blackpool, Lancashire
2015.03 - 2019.10
  • Used Sage to input invoices, purchase orders on the system.
  • Kept audit trail of installations and service calls.
  • Built rapport with customers and contractors to ensure smooth running of business.
  • Negotiated contracts with suppliers, ensuring cost-effective services and supplies.
  • Tracked inventory levels of office supplies, completed orders of such where necessary.
  • Performed regular audits on company expenditures, identifying potential cost-saving opportunities.
  • Co-ordinated installations between engineers, contractors, site management and equipment suppliers.

Care assistant

ARC Ltd.
Blackpool
2010.09 - 2015.02
  • Provided personal care, keeping comfort and dignity at all times for the client.
  • Assisted clients in and out of bed and throughout their daily activities.
  • Prepared and cooked meals for clients.
  • Administered medication and audited
  • Audited all on the company visit log sheets
  • Supported clients to appointments, shopping etc.
  • Encouraged clients to complete tasks to help support their longevity
  • Provided smooth communication between clients, family and medical staff, fostering good rapport and trust.
  • Collaborated with medical staff to ensure quality care was provided.
  • Responded promptly to emergency situations, ensuring safety of all residents.
  • Confidentiality, competence and compliance was a necessary for this role.

Education

Foundation Degree in Science - Mental Health & Resilience Practitioner

Blackpool and The Fylde College
Blackpool
2024.09 -

Certificate of Higher Education - CMI Leadership & Development

Blackpool and The Fylde College
Blackpool
2024.04 - 2024.08

NVQ Level 3 - Mental Health, Self-Harm and Suicide Prevention

Blackpool and The Fylde College
Blackpool
2023.01 - 2023.12

GCSEs - Mathematics

Bolton College
Bolton
2022.01 - 2023.01

GCSEs - English Literature

Palatine Community Sports College
Blackpool
2005.09 - 2010.07

GCSEs - English Language

Palatine Community Sports College
Blackpool
2005.09 - 2010.07

GCSEs - Science

Palatine Community Sports College
Blackpool
2005.09 - 2010.07

GCSEs - Sociology

Palatine Community Sports College
Blackpool
2005.09 - 2010.07

GCSEs - Spanish

Palatine Community Sports College
Blackpool
2005.09 - 2010.07

Skills

  • General office administration
  • Relationship-building
  • Budgeting and finance
  • SAGE Accounts
  • Task prioritisation / Scheduling
  • Resilience under pressure
  • Project Management

Also obtained, while being part of the Public Health Team:

Chairing meeting certification

Note taking certification

Domestic Abuse Champion

Workplace Health Champion

References

References available upon request.

Timeline

Foundation Degree in Science - Mental Health & Resilience Practitioner

Blackpool and The Fylde College
2024.09 -

Certificate of Higher Education - CMI Leadership & Development

Blackpool and The Fylde College
2024.04 - 2024.08

NVQ Level 3 - Mental Health, Self-Harm and Suicide Prevention

Blackpool and The Fylde College
2023.01 - 2023.12

GCSEs - Mathematics

Bolton College
2022.01 - 2023.01

Project coordinator

Blackpool Council, Public Health
2019.11 - Current

Office manager

Commercial Catering Services Ltd.
2015.03 - 2019.10

Care assistant

ARC Ltd.
2010.09 - 2015.02

GCSEs - English Literature

Palatine Community Sports College
2005.09 - 2010.07

GCSEs - English Language

Palatine Community Sports College
2005.09 - 2010.07

GCSEs - Science

Palatine Community Sports College
2005.09 - 2010.07

GCSEs - Sociology

Palatine Community Sports College
2005.09 - 2010.07

GCSEs - Spanish

Palatine Community Sports College
2005.09 - 2010.07
Heidi Hall