Summary
Overview
Work History
Education
Skills
Certification
Interests
Timeline
Generic

Heidi Chamberlain

Christchurch

Summary

Experienced professional with a strong background in both animal care and financial management. As a Dog Grooming Assistant at Flossie's Grooming Parlour, executed grooming tasks such as nail trimming and ear cleaning to enhance pet health and wellbeing, demonstrating expertise in grooming techniques and animal behaviour knowledge. Previously served as a book keeper at All Clear Drains, where facilitated invoice preparation, payment processing, and payroll administration to optimise cash flow management and ensure timely compensation. Adept at customer service excellence, relationship management, and team collaboration. Committed to maintaining high standards of attention to detail and safety precautions while working independently or within a team environment. Energetic [Type] professional bringing demonstrated record of success in working with [Type] animals. Dependable team player with superior work ethic and devotion to animals. Focused on optimising behaviours with disciplined care and instruction. Enthusiastic Dog Grooming Assistant skilled in providing top-notch grooming services, ensuring pets look and feel their best. Specialises in handling various breeds with care, offering grooming, bathing, and nail trimming. Recognised for creating calm and friendly environment, fostering positive experiences for pets and owners alike. Brings strong ability to manage grooming schedules and maintain clean, safe workspace.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Dog Grooming Assistant

Flossie's Grooming Parlour
Hordle, Hampshire
10.2024 - Current
  • Executed grooming tasks, including nail trimming and ear cleaning, to enhance pet health and wellbeing.

book keeper

All Clear Drains
Christchurch
05.2020 - 09.2024
  • Facilitated invoice preparation and payment processing to enhance cash flow management.
  • Facilitated follow-ups on outstanding balances to ensure timely collections.
  • Maintained general ledger through precise journal entries.
  • Facilitated payroll electronic deposits and optimised employee pay adjustments to ensure timely and accurate compensation.
  • Resolved customer queries and complaints both in person and via phone to enhance relationship management.

Education

NVQ Level 3 - Nails & Make- Up Artistry

DT Pro Nail & Beauty Training Academy
New Milton, HAM
2026

A-Levels - City & Guilds leisure & recreation

Brockenhurst College
Brockenhurst, HAM
1993

Skills

  • Customer service
  • Grooming techniques
  • Relationship management
  • Time management
  • Team collaboration
  • Attention to detail
  • Positive attitude
  • Self motivated
  • Customer service excellence
  • Grooming and bathing
  • Animal behaviour knowledge
  • Safe handling and restraining
  • Works well independently
  • Safety precautions and measures
  • Brush selection
  • Animal interaction
  • Use of protective equipment
  • Patience
  • Caring nature
  • Teeth cleaning
  • Patience with animals
  • Use of grooming tools
  • Shampooing
  • Payroll administration
  • Invoice processing

Certification

  • Level 3 certified in Nails & Nail Art
  • Level 3 Make-up Artistry
  • City & Guilds Leisure & Recreation

Interests

  • Im an active individual, enjoying my horses, horse riding, Paddleboarding, Roller skating, Pole Fitness, cycling, Gym & walking my dogs

Timeline

Dog Grooming Assistant

Flossie's Grooming Parlour
10.2024 - Current

book keeper

All Clear Drains
05.2020 - 09.2024

NVQ Level 3 - Nails & Make- Up Artistry

DT Pro Nail & Beauty Training Academy

A-Levels - City & Guilds leisure & recreation

Brockenhurst College
Heidi Chamberlain