Heidi Bosher
Hayling island,Hampshire
Summary
Dedicated Waitress delivering exceptional customer experiences in fast-paced environments. Ensures accurate order fulfilment and maintains high hygiene standards. Optimises guest satisfaction through positive and enthusiastic service.
Versatile professional with experience in customer-facing roles, showcasing adaptability and strong teamwork. Collaborates effectively to enhance service quality and maintain a safe, hygienic environment. Committed to supporting team goals and contributing to overall success.
Enthusiastic and friendly individual with knack for customer service and teamwork. Quick to learn and adapt, always ready to lend hand and ensure guests have pleasant dining experience. Excellent communicator with positive attitude, able to stay calm and organised in busy environments.
Organised, independent worker with strong time management skills. Detail-oriented and learns new tasks quickly. Possesses excellent memory and aptitude for calculations.
Self-motivated individual offering excellent skills in guest relations and upselling products and services. Engaging wait staff member with ability to articulate and help customers make menu choices. Pursuing similar position where skills in conflict resolution will be embraced.
Overview
1
1
year of post-secondary education
2
2
years of professional experience
Work History
Waitress
Lakeside coastal village
Hayling island , Hampshire
06.2021 - 10.2022
- Delivered meals and beverages promptly, ensuring orders were correct and met customer satisfaction.
- Kept dining area tidy, clearing tables and resetting them for new guests in a timely manner.
- Delivered friendly and fast service to process high-volume food and drink orders at peak times.
- Optimised customer experience, serving each guest with sincere, positive and enthusiastic attitude.
- Maintained safe hygiene and food handling standards for full compliance.
- Assisted in opening and closing duties, including cleaning tasks and preparing the dining area for service.
Childcare Assistant
Gorseway nursery
Hayling island, Hampshire
06.2021 - 08.2022
- Assisted with preparing, serving and feeding meals for children as required.
- Kept children safe and secure at all times.
- Closely monitored child movements, ensuring children stayed safe and free from hazards.
- Cleaned toys and equipment and helped change baby nappies, maintaining safe and hygienic environment.
- Cleaned and sanitised play areas and equipment for excellent health and hygiene standards.
- Entertained children with games, stories and age-appropriate films.
Kitchen Porter
The drift
Hayling island , Hampshire
01.2021 - 02.2022
- Washed and put away cookware, utensils and dishes.
- Removed rubbish and recycling regularly to keep workspaces neat and clean.
- Kept all utensils, dishes and glasses clean and ready for customer use.
- Maintained high standards of hygiene by thoroughly cleaning kitchen areas, including floors and surfaces.
- Disposed of kitchen waste and recycling appropriately.
- Maintained high levels of kitchen hygiene, including cleaning surfaces and equipment regularly.
- Maintained a positive attitude under pressure, contributing to a harmonious kitchen environment.
Education
Diploma of Higher Education - Chidlcare
HSDC SOUTHDOWNS
HAMPSHIRE, ENGLAND 09.2021 - 07.2022
Skills
- Customer service
- Order accuracy
- Food hygiene
- Time management
- Team collaboration
- Fast-paced environment
- Attention to detail
- Positive attitude
- Safety compliance
- Child supervision
- Teamwork
- Strong communication
- Organised and reliable
Timeline
Diploma of Higher Education - Chidlcare
HSDC SOUTHDOWNS
09.2021 - 07.2022
Waitress
Lakeside coastal village
06.2021 - 10.2022
Childcare Assistant
Gorseway nursery
06.2021 - 08.2022
Kitchen Porter
The drift
01.2021 - 02.2022