Heidi Bird - HCA & Phlebotomist
Lakenheath,United Kingdom
Summary
Experienced and highly competent Healthcare Assistant within a busy GP setting, skilled in phlebotomy, NHS Health Checks, ECG recording, wound care, and clinical observations. Confident supporting GPs and Practice Nurses in delivering efficient, patient-centred care while adhering to clinical protocols and infection control standards. Recognised for strong communication, accuracy, and commitment to high-quality primary care services.
Overview
2
2
years of professional experience
2027
2027
years of post-secondary education
Work history
Nursing Assistant – Macmillan Unit / Chemotherapy
West Suffolk Hospital
Bury St Edmunds, Suffolk
2026.02 - Current
- Performing clinical observations and frequent health checks
- Collecting and processing blood samples, including from PICC lines
- Collecting and processing lab samples.
- Assisting with PICC line care and chemotherapy clinics
- Completing documentation and maintaining patient confidentiality
- Supporting patients with personal care and mobility
Healthcare Assistant / Phlebotomist
East Harling & Kenninghall medical practice
East Harling, Norfolk
2024.03 - 2026.02
- Administered vaccinations: Influenza, Covid-19, Shingles, Pneumonia, RSV, B12 injections
- Conducted NHS Health Checks and long-term condition reviews (Diabetes, Hypertension, CKD, CHD, CVD, AF, TIA)
- Performed ECG recordings, blood pressure monitoring, INR testing, and wound care
- Maintained and updated patient records in SystmOne to support effective healthcare delivery
- Measured hosiery sizes for patients to ensure proper fit and comfort
Nursing Assistant – Emergency Surgery
West Suffolk Hospital
Bury St Edmunds, Suffolk
2023.11 - 2024.03
- Undertook patient observations and early warning score monitoring
- Prepared patients for surgery and assisted post-operatively
- Collected and processed laboratory samples
- Supported patients with personal care and mobility
- Maintained accurate documentation and patient confidentiality
Education
Care certificate and clinical training -
West Suffolk Hospital - Education centre
Bury St Edmunds, Suffolk 2023.11 - 2024.02
Phlebotomy -
Norvic training academy
Norwich, NorfolkImmunisation -
University of East Anglia
Norwich 2024.07 - 2024.09
Clinical training in previous primary care role
East Harling, Norfolk 2024.03 -
GCSEs -
Mildenhall College of technology
Mildenhall, SuffolkSkills
- Phlebotomy (including PICC line sampling)
- Vaccination Administration
- ECG Recording
- Wound Care
- INR Testing
- NHS Health Checks
- Long-Term Condition Reviews
- Infection Prevention & Control
- SystmOne
- Safeguarding Awareness
- Excellent Communication & Teamwork
Affiliations
- Reading, Yoga and wellbeing.
Timeline
Nursing Assistant – Macmillan Unit / Chemotherapy
West Suffolk Hospital
2026.02 - Current
Immunisation -
University of East Anglia
2024.07 - 2024.09
Healthcare Assistant / Phlebotomist
East Harling & Kenninghall medical practice
2024.03 - 2026.02
Clinical training in previous primary care role
2024.03 -
Nursing Assistant – Emergency Surgery
West Suffolk Hospital
2023.11 - 2024.03
Care certificate and clinical training -
West Suffolk Hospital - Education centre
2023.11 - 2024.02
Phlebotomy -
Norvic training academy
GCSEs -
Mildenhall College of technology